Balayage is a French word that means “to sweep.” In hair styling, it refers to a freehand highlighting technique that creates a natural-looking, sun-kissed effect.
Balayage is applied by hand, with the colorist using a brush to paint the lightener onto the hair in a sweeping motion. This creates a more gradual and blended look than traditional foil highlights, which can sometimes look too harsh or artificial.
Balayage is a great option for those who want to add dimension and depth to their hair without making a drastic change. It’s also a low-maintenance look that can grow out gracefully. If you’re thinking about getting balayage, be sure to consult with a qualified hair stylist to find the right technique for your hair type and desired look.
Here are some of the benefits of balayage:
• It creates a natural-looking, sun-kissed effect.
• It’s a low-maintenance look that can grow out gracefully.
• It’s a great option for those who want to add dimension and depth to their hair.
• It can be customised to suit any hair type and color.
If you’re looking for a new hair color trend that is both stylish and low-maintenance, balayage is a great option.
Need a Hair Makeover Hair Extensions & Hairloss Specialist Salons celebrates winning the coveted prize at the annual Salon Awards for Best hair Extensions Salon West Midlands 2022
Winners Best Hair Extensions Salon West Midlands
After being announced as finalist in six categories for the Salon Awards 2021
Best Salon Best Customer Experience Best Salon for Hair Extensions Best Refurbished Salon Best creative Image Best Colourist
The awards ceremony took place in November 2021 in London.
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon impressed the judge’s thanks to its commitment to meeting customer needs, making their mark as an established business locally, providing an exceptional range of hair extensions and disguising hairloss techniques to clients and for their exception salon design and interiors.
Commenting on the result, Diane, the owner said; “To be named as a winner and nominated in not just one but six categories for the third year highlights how hardworking and commitment can pay off. With hundreds of entries for each category and a panel of judges that excel at looking for the finer details, just to make the shortlist is an outstanding achievement. What also makes it more important is the fact that we have also had to deal with a pandemic and closure.”
Award Winning Salon
The Salon Awards celebrate and acknowledge the success of the most creative, dynamic and innovative hair salons, hairdressers, and barbers across the country through county awards events. http://www.needahairmakeoverfranchise.co.uk-
I think you will be interested in this business for sale. Need a Hair Makeover Hair Extensions and Hairloss Franchise is looking for entrepreneurs who want to start a profitable business in the Hair & beauty sector. We will train you, Establish your Outlet, Help you raise finance, Help with Business Planning and Cashflow Projections, Promote you and Support your Business Enterprise under our Brand with a variety of packages to choose from.
Washing and conditioning hair after a perm, colouring, balayage, relaxer or texturing is not enough any more. The same clients who come into the salon today, want to leave with drastic (healthy) softer, silky hair. Social media and home treatment kits and the daily use of high temperature straighteners, have meant that any salon worth its salt need to invest in OLAPLEX!
Clients want to go from brown to platinum in less than two sittings had to contend with the dryness and damage caused to their hair so as to covet platinum blondes, perms, red hair and more, all came with a hefty price. Inspired by the desire salons and hairdressers have to take their clients to the next level, without damage, is why OLAPLEX exists.
The Olaplex range repairs the 5 types of damage listed below:
• Chemical services such as colouring, perms, relaxers and keratin treatments
• Thermal damage from electrical tools such as straighteners, curlers and hairdryers
• Mechanical damage from brushing, tugging and styling hair
• Environmental damage including the sun and humidity, extreme weather and pollution
• Lifestyle or Physiological changes including age, stress, undergoing medical treatment, hormone changes
What is the hype about?
Non-toxic, vegan and cruelty free, the allure of Olaplex products lie in their proven results and critical acclaim. Used by salon professionals all over the world, Olaplex has been featured in the prestigious pages of Glamour, USA Today, Refinery29, Teen Vogue, Byrdie, InStyle – and many more besides.
The Olaplex range features a whole suite of treatments which have appealed to celebrities, hair professionals and beauty gurus of all ages. And when we say beauty gurus, we mean readers like you.
Why should salons use OLAPLEX?
You’ll notice that the range has a key focus on one word in particular – Bond. From bond building to bond maintenance and smoothing… Olaplex are pretty bond obsessed. Ok, we get it, they’re very sleek and sophisticated products, but there are no classified secrets behind the science here. To explain the importance of the bond obsession, it’s time for a quick introduction to hair biology.
Damaged hair prior to bond repair
Hair is fibre. Composed of the keratin protein, your hair consists of millions of disulfide bonds, which hold the protein structures of your hair shaft together. These bonds can be damaged by high levels of heat, chemical treatments, excessive brushing and environmental exposure. Basically… anything from hair straightener addiction to extreme colour treatment can interfere with the long term health of your hair, as these stressors can damage your hair bonds.
Step in Olaplex. Each product contains the patented ingredient bis-aminopropyl diglycol dimaleate. It sounds super fancy but long story short, this ingredient works on a molecular level to help repair the disulfide bonds in your hair.
Olaplex works on all hair types and textures. If you get your hair coloured professionally, your stylist may have even recommended using Olaplex between salon visits to help nurture your hair after your treatment.
The holy grail of hair is to fix damage, which is where OLAPLEX started. Today, we have a line of 9 products that address rebuilding hair while tackling other hair concerns such as moisture, frizz, and heat protection. Our heritage began in the salons, inspired by the needs of professionals, and has grown to the at-home line we have today because of it. You ask, and we listen. There are no other products other than OLAPLEX on the market that rebuild broken bonds in the hair, period. Only OLAPLEX products can take that bond-building technology and pair it with moisture, smoothing, and protection.
OLAPLEX has elevated salon services forever, and with more use and heads of hair treated with OLAPLEX, we develop products based on clients’ needs.
How It Started:
Stand Alone Treatment | Performed in-salon using OLAPLEX Nº.1 and OLAPLEX Nº.2, this treatment is the first, only, and strongest bond-building treatment available.
OLAPLEX N°0 acts as an intensive repair booster working in tandem with N°3 to receive your most intense repair. This means 68% more repair & 3x stronger hair when used together. This can be added to hair colour or most chemical treatment.
Introducing the newest product to the range, the no.0 is a professional- inspired treatment that primes hair for deeper repair with the highest dose of patented Olaplex technology of any of their take home treatments. It rebuilds hair bonds, strengthens and protects hair integrity. For best results it is advised to use as the first step in a two-part system with N°.3 Hair Perfector. Use once or twice a week, three if you have severely damaged hair. Apply to dry hair, fully saturating each section and leave on for 10 minutes before applying the no.3 which you leave on for a further 10 minutes
OLAPLEX Nº.1 | (Professional Use) Inspired by these in-salon Stand Alone Treatment, Nº.0 is used as a primer to amplify the bond building. No.1 is meant to mitigate damage during chemical services.
Exclusive to professionals, the Olaplex No.1 Bond Multiplier is a concentrated first salon step that rebuilds broken disulphide bonds and begins the process of preventing damage and repairing hair. Mix Olaplex No.1 with your client’s chosen hair colour, lightener or toner to help prevent hair damage and keep the hair in the best condition possible. Please note that this product isn’t available as a single product and comes as part of the Salon Intro kit.
OLAPLEX Nº.2 | (Professional Use) When lighten your client’s hair to levels never thought possible before, without compromising the integrity of the hair.
Bond Perfector No. 2 can also be used as a mini bond building treatment and as a cutting lotion.
No.2 finds more single sulfur hydrogen bonds and crosslinks them back together WITHOUT chemicals working against it. So don’t skip it
Exclusive to professionals, Olaplex No2 Bond Perfector works to rebuild and restore broken bonds, ensuring the strongest, shiniest, and healthiest hair possible. Apply to the hair at the back wash after all processing has been completed, leave for 20 minutes and rinse to get the best out of this product.
OLAPLEX Nº.3 Hair Perfector | The first at-home bond building treatment. Repairs the hair internally. The second in-salon step continues to rebuild and restore any remaining broken bonds. REMEMBER: Clients can purchase this as ongoing and aftercare.
Olaplex treated hair
The original take-home treatment is a global bestseller and the product that put Olaplex on the map. No.3 is not a conditioner, it’s an at-home treatment that reduces breakage and visibly strengthens hair, improving its look and feel. It is known to visibly reduce breakage and strengthen the hair, improving the look and feel of all hair types. Perfect to retail on to your clients, it’s advised to use it once or twice a week on damp hair, applying from roots to ends. Suitable for
OLAPLEX Nº.4 | Bond Maintenance Shampoo maximizes cleansing by repairing the hair and increasing manageability.
The only shampoo in the range, No.4 protects and repairs hair from everyday stresses such as damage, split ends and unwanted frizz. How? It uses Olaplex’s bond rebuilding technology to repair and cleanse while also imparting moisture, strength, and manageability with every wash. Colour safe and perfect on all hair types, the No.4 Bond Maintenance Shampoo is available to purchase in two sizes. Ideal for salon treatments and selling on to clients for at-home use, we advise you to concentrate on the roots when applying. If required, it can be used daily on your client’
OLAPLEX Nº.5 | Bond Maintenance Conditioner is a bond-building conditioner that moisturizes the hair.
Ideally used in conjunction with No.4 Bond Maintenance Shampoo, the Olaplex No.5 Bond Maintenance Conditioner restores, repairs, and hydrates without adding excess weight to hair. The highly moisturising reparative formula eliminates damaged frizz for strong, healthy, shiny hair. Perfect on all hair types, the No.5 Bond Maintenance Conditioner is available to purchase in two sizes. Ideal for salon treatments and selling on to clients for at-home use, apply evenly to the ends of the hair. If required, it can be used daily on your client’s hair.
OLAPLEX Nº.6 | Our answer to the perfect leave-in. Hair repair, moisture, reduced frizz for up to 72 hours and increased manageability.
The Olaplex No.6 Bond Smoother is a highly concentrated leave-in smoothing cream, which prevents frizz and flyaways in your client’s hair for up to 72 hours. Capable of protecting all hair types, including coloured, coiled and chemically treated; this silky cream strengthens and moisturises hair while also speeding up blow dry times, resulting in hair feeling smooth and silky. Apply a tiny amount of the product into damp or dry hair, focusing on putting it on your client’s mid-length to ends. Comb your client’s hair and then style it as you wish!
OLAPLEX Nº.7 | Bonding Oil is the first oil of its kind to rebuild the hair while protecting against heat to 450ºF, protecting against UV rays, adding shine, increasing manageability, and moisturizing the hair.
The Olaplex No.7 Bonding Oil is a highly concentrated, ultra-lightweight, reparative styling oil dramatically increases shine, adds softness and strength, and enhances all hair types and textures. Ideal for clients who use heat tools daily, the No.7 Bonding Oil provides heat protection up to 450°F/230°C. And that’s not all. This golden bottle also contains UVA/UVB protection, making it perfect for the summer months. All you have to do is apply a few drops to your client’s wet or dry hair before styling. Here’s a bonus: this small bottle is perfect to sell to your clients if they need a treatment to carry around and their hair needs a quick refresh
OLAPLEX Nº.8 | Bond Intense Moisture Mask is OLAPLEX’s newest addition, an intensive moisture mask for all hair types, with bond building.
The Olaplex No. 8 Bond Intense Moisture Mask is a multi-benefit hair mask perfect for adding moisture, body and shine to all hair types. Infused with Olaplex’s bond-building technology, this mask is scientifically proven to add four times more moisture, twice as much shine and an unbelievable 96% more body than a regular hair mask. Capable of strengthening and repairing the most fragile of your client’s hair, all you have to do is apply the mask on damp hair from the mid-lengths to ends for ten minutes, and then rinse out. Once you see this mask’s more than visible results, your client will want to skip the styling stage!
Can I use Olaplex myself at home?
Looking for a hair makeover?
Olaplex No.3, No.4, No.5, No.6 and No.7 are available to be used at home.
Can I leave Olaplex on overnight?
Yes, you can leave Olaplex No.3 on overnight, but ensure it’s wrapped up so it doesn’t come into contact with your face or eyes.
WHAT’S A BOND?
Our hair contains millions of disulfide bonds.
These bonds give the hair its structure, strength and stability. When disulfide bonds are broken, it results in damage.
OLAPLEX restores damaged and compromised hair by repairing from the inside out with our patented single ingredient, Bis-Aminopropyl Diglycol Dimaleate.
Once all the bonds are intact and in alignment, you have healthy, beautiful, shiny, touchable hair.
What I did not know about Jamaican Bammy for instance it can help with weightloss and Migraines!
What is Jamaican Bammy?
I have found myself looking back at some of the specially prepared dishes my granma and mum use to prepare to find out if there was any nutritional benefits to them or just trandition.
One of the dishes I remember was fried fish served with Bammy, I found it hard to chew but my grandad and dad seemed to enjoy it immencely.
So what is Bammy?
I found out that it is made from Cassava flour which is made from a root vegitable.
Cassava also call Manihot esculenta
Cassava or scientifically called Manihot esculenta is a type of vegetable root or tubers. Cassava is a food source that is rich in nutrients. Although there are not many devotees.
The carbohydrate content in the tuber is so high that it is third, after rice and corn. Because it has health benefits, cassava is a staple food in various developing countries.
A warning about the process
However, the wrong processing of cassava can reduce its nutritional value because vitamins, minerals, fiber, and starch tend to disappear when cooking.
Cassava in it’s raw state must be cooked properly before consumption, otherwise cassava can cause acute poisoning because of the naturally occurring cyanide content in the raw state.
If not prepared properly, tubers that are rich in carbohydrates can even cause paralysis or death.
With that said, I recommend it is better to buy the flour or flat bread instead of trying to make your own!
Nutrient content in cassava
The most effective way to maintain the health benefits of cassava and the nutritional value of cassava is to boil it.
The nutritional value of cassava for a dose of 100 grams of tuber contains 160 calories of energy, 0.3 g of fat, thiamine 0.087 mg, riboflavin 0.048 ml, niacin 0.854 mg, vitamin B6 0.088 mg, iron 0.27 mg, and zinc 0 , 34 mg
Other nutrients in cassava are as follows: 38.1g carbohydrates, 1.7g sugar, 1.8g food fiber, 1.4g protein, 60g water 27mcg folate 20.6mg vitamin C 16mg calcium 21mg magnesium 27mg phosphorus 271 potassium 14mg sodium.
10 Health Benefits Obtained
The health benefits of cassava are rich in calories, carbohydrates and iron as a good source of energy.
Incorporating cassava into a controlled healthy diet menu has turned out to have many positive effects on health.
1. Cassava loses Your weight
Cassava which is rich in dietary fiber is the right choice if you can’t wait to lose weight.
Cassava can make you feel full for a longer period of time. Thus reducing the need to constantly snack on food so as to suppress weight gain.
2. Cassava cures migraines
The presence of vitamin B2 and riboflavin in tubers is useful for curing headaches and migraines. Eating cassava can help reduce constant migraine attacks.
The trick is to take 60 grams of roots or cassava leaves and soak them in water for 2 hours then make the juice. This will reduce the severity of your migraine.
3. Cassava improves digestive health
As mentioned above, cassava is rich in dietary fiber which is very beneficial for the body and its function.
Insoluble fiber helps in improving your digestive system by absorbing all the poisons stored in your intestine, and also by reducing inflammation in your digestive tract.
4. Cassava treats diarrhea
The antioxidant properties of the roots can help overcome flaccid stools.
If you suffer from diarrhea, boil the roots in water for one hour and consume them.
This will help to get rid of bacteria that cause stomach problems and reduce the symptoms of diarrhea as well.
5. Cassava improves vision
One of the other main benefits of cassava is that it is beneficial to your eye health.
Consumption of controlled cassava can help your body with the vitamins and minerals needed.
Filled with vitamin A content, cassava can help improve your vision, it can also prevent blindness or poor vision.
6. Cassava heals wounds
The whole cassava plant, namely the stems, leaves and roots are all useful in treating wounds.
Roots can help prevent wounds from becoming infected and speed healing.
7. Cassava cures fever
Cassava can be used to treat mild fever.
When boiled together with cassava leaves, it increases the ability to relieve fever. You can make potions from both of them and drink them to reduce your body temperature.
8. Cassava cleanses worms
Eating cassava can help relieve nematode lice in your stomach and intestines. Cassava roots help remove worms in your intestines and provide assistance.
9. Cassava increases appetite
Carbohydrates and fiber in cassava play an important role in regaining your appetite.
If you feel weak and have no appetite, maybe for emotional or physical reasons, try putting a few pieces of cassava into your menu.
Find us on Franchise Local
10. Cassava increases energy
Because cassava is rich in carbohydrates, edible tubers are very useful in instantly increasing your energy.
This helps improve the functioning of your brain and supplies energy.
How to cook Jamaican Bammy
Visit cooklikeajamican.com for more info
Preparation time 15m
Cooking time 15m
1 or 2 Packs of Jamaican Bammy
Jamaican Bammy is best described as a flat bread. It is traditionally eaten with Ackee and Saltfish, Calaloo, steamed or fried fish.
There are two quick and easy ways to prepare bammy: Toasted in an oven or fried in hot oil. It’s a delicious gluten-free substitute for bread with your meal.
Instructions
1. Soaking: In a shallow dish soak 2 bammy in 1/2 cup of coconut milk or salted water. Pour half the liquid over bammy; flip bammy and pour the rest of the liquid; let stand for about 5 minutes. Note if you are using canned coconut milk dilute milk 50:50 with water
2. Toasting: Broil both sides of bammy until toasted. Cut open and spread inside with butter while still hot
3. Frying: Fry both sides of bammy in hot oil until golden brown. Cut in quarters
Great for Vegitarians
Vegetarian Recipe
• 1 packet(s) Grace Coconut Milk Powder
• 2 1/2 cup(s) water
• 2 stalk(s) escallion
• 3 clove(s) garlic
• 2 medium carrots
• 3 whole bammies
• 6 large okras
• 2 sprig(s) thyme
• 6 whole pimento berries
• 1 small green scotch bonnet pepper
• 1 packet(s) Grace Cock Soup Mix
Vegetarian Steamed Bammy Directions
• Rehydrate Grace Coconut Milk Powder with water and bring to a boil.
• Beat escallion, chop garlic, dice carrot, cut each bammy into 4 pieces and okras in halves.
• Add seasoning and carrots and steam for about 5 minutes then add bammies and okra.
• Sift in seasoning from the Grace Cock Soup Mix.
• Stir well, cover and steam for a further 10 minutes.
Where to buy online
This is what the pack looks like. There are 2 flatbreaded in each pack
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon in Dudley, West Midlands has been named as one of the Midlands top salons after being announced as a finalist in three categories for the Salon Awards 2019.
The salon which is renowned locally, now awaits the awards ceremony in September, to see if they have been crowned the overall category winner.
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon impressed the judge’s thanks to its commitment to meeting customer needs, making their mark as a new business locally, providing an exceptional range of hair extensions techniques to new clients and for their exception salon design and interiors.
Commenting on the result, Jill from the Good Salon Guide said; “To be named as a finalist in not just one but three categories highlights how exceptional this salon is. With hundreds of entries for each category and a panel of judges that excel at looking for the finer details, just to make the shortlist is an outstanding achievement. We wish them all the very best of luck for the awards night, which promises to be a spectacular evening for all.”
The Salon Awards celebrate and acknowledge the success of the most creative, dynamic and innovative hair salons, hairdressers and barbers across the country through county awards events.
As a hair industry professional, these businesses are part one of the most exciting business sectors, and this is an opportunity to be recognised professionally for the great work that they do in there home county.
Commenting on the announcement, Diane Shawe owner of Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon, said, “We’re delighted to have been named as a finalist in three categories for the Salon Awards West Midlands. It reflects the tremendous hard work everyone at the salon has put in over the past 30 months, and we’re indebted to them and our fabulous clients for making this such a fantastic year. We’re so excited and cannot wait until the awards ceremony in September!”
To find out more about their services and products visit:
It can be challenging at the best of times to understand what your prospect wants in order to tailor your product or services to their needs.
The secret is that once a client’s needs are understood and a relationship is established, asking for business becomes an extension of the roles of counselor and problem-solver possibly a familiar and comfortable roles for business entrepreneurs.
With these 10 questions firmly in place, practice them so that asking for business may not be so daunting. Use these questions to bring the focus of the sales conversation back to YOUR goals
1. “Let Them Know You Are Listening”
Repeat back what your customer has said. Make sure you show youare listening to their EMOTIONS as well as their words and logic.
So what I hear you saying is that you are a little bit _______?
Tell me more about that feeling. OK, what do you think we could do about that?
2. “Get Their Opinion”
Everybody loves to think that their opinion is valued. By getting prospect’s opinion you find out what they are most interested in, and more importantly you will learn what NOT to discuss or emphasize
In your opinion, does this idea fit the goals of your company?
Why or why not?
3. “Narrow It Down”
Sometimes customers will get confused by too many options. If you can narrow down their decision to fewer choices, then they are less likely to put off a buying decision.
If I was a magician and I could just magically give you the perfect package of your choice, which one would it be?
4. “Show Optimism”
Try to get a positive response from your customer. Optimistic suggestions and questions will usually get optimistic responses
I am sure that you won’t mind me downloading this product detail sheet, would you? …
If you knew it would help you to make a better decision about which model is right for you?
5. “Be Negative To Elicit A Positive Response”
Predict a negative outcome in order to give your customers a chance to help you, or give you more information.
If you predict a negative outcome, your customers may even offer up solutions that would not have thought of otherwise.
You’re not interested in our free bonuses, are you?
6. “Super Polite Flattery Favors”
Be polite, and people will respond. Add a little flattery and then don’t be afraid to ask a favour I know your job is super complicated and you have a lot on your plate right now.
Instead of having to deal with selling your boss on this idea,
how about you just let me to the heavy lifting?
7. “Get Them Talking Again”
Keep the conversation going to avoid “uncomfortable silences.” Bring them back around, and keep them talking.
What exactly do you mean by that?
That’s really very, very interesting.
Would you mind telling me more?
8. “Brain stormers”
Get your prospect to think about the rewards and benefits of using or owning your product or service. Get them to think about various possibilities.
Get them to think creatively.
Have you thought about how easy this will be, and how much time this will save you once you get it going?
Just imagine all that extra time you’ll have to focus on what’s important!
Imagine what could you do with that extra time?
Let’s make a quick list
9. “Take Their Temperature”
Find out exactly how they feel – both positive and negative. This will obviously give you more information on which benefits to pitch, and how to close the sale.
Q The way you see it, in what different ways are we BETTER than the competition?
In what ways do you think we are WEAKER?
10. “Focus on identifying and solving their problems”
Find out exactly what they are concerned about which stimulated them to enquire about your services or product further. This will give yyou more information and better help you to tailor your proposal an quotation.
Q How did you see this product or service solving your main concerns
Or
Q what main concerns did you see our services or product solving?
Bargaining vs Negotiating
Although people often think that negotiating is the same as bargaining, it is not.
Negotiating is a process, and bargaining is one stage of that process. There are three other stages of negotiating, and even those are tempered by timing, intuition, and flexibility to the process.
I am not going to list all of the, but I will set out some of the real nuggets you should put in place to establish a firm ground for all considerations.
1. Do your Research
When doing research and preparing for negotiations, there are three important considerations:
Collecting facts
Knowing priorities
Knowing principles
The facts that you collect are all the direct and indirect information that you will need to back you up during negotiations. With access to information today, it is a much simpler task than ever to accumulate all kinds of data and statistics.
For example, if you are preparing to purchase a vehicle or a house, plenty of information is available, such as comparable properties and prices.If you are preparing to negotiate a raise, or are negotiating salary increases at work, then comparable wage statistics, the history of the organisation and its mission and values, previous experiences in the collective bargaining process, and strategic plans are all important concepts to understand.
2. Focus on your priority
Knowing priorities means having a good understanding of what you want from the negotiation. You also need to know what the other party wants. Understanding your principles, both as a negotiator
and as an individual, will help you to form and present a case that is compelling and believable.
Understanding the principles of the other party can also be very helpful to you. A little more research can help you to understand what the organisation’s beliefs are, how they have approached previous negotiations, what terms seem to be more important to them than others, and what terms they could be willing to be flexible with.
3. Identifying Your Walk Away Position (WAP)
When you establish your priorities, make sure you have a clear understanding of your Walk Away Position (WAP). What is the least that you will accept (or the highest price that you are willing to
pay)?
Establish your WAP value in your mind and keep it clearly available so that you do not get caught up in the heat of negotiating, either ending up with something you never wanted, or turning
down a deal that was better than your WAP.
If you are negotiating on someone else’s behalf, make sure that you know their WAP so that you do not make any mistakes in negotiating for them.
4. Identifying Your Best Alternative to a Negotiated Agreement (BATNA)
In addition to your WAP, you also need a Best Alternative to a Negotiated Agreement (BATNA) in your plan. Sometimes an issue can be settled before the bargaining phase begins if it meets your
criteria as a BATNA.
For example, if you are planning to purchase a home – which is often a very emotional decision – and the realtor comes to you with an offer that you can live with, and you get the home you want without having to participate in any heavy bargaining or entering into a price war, then you may have reached your BATNA.
Not all negotiations have to be bargained; sometimes, when you negotiate, you can lose the opportunity to get what might have been a BATNA if you had not been after such a bargain.
5. Working Within the Zone of Possible Agreement (ZOPA)
The Zone of Possible Agreement (ZOPA) is an area of overlap where the desired outcomes of both parties reside, and where both parties can live with the outcome. Once you reach a ZOPA, the finer details need to be worked out within the scope of what both parties
have already found is potentially working for them.
For example, if your business forecasting allows for a 2% salary increase each year for the next three years, and similar companies in your industry are offering the same, and the union is asking for 7% over four years, then youmay be within the ZOPA.In general, there are three possible outcomes to a negotiation.
Lose-Lose
Win-Lose
Win-Win
6. Getting Everyone’s Perspective
Gathering perspective is something that can take place throughout the negotiation process. It begins in the research phase, where the negotiator considers the needs of the members of an organisation
in conjunction with the strategic vision and mission of the negotiation.
This does not mean that everyone will get what they want in an agreement; rather, it means that all points of view are considered. There is no point in entering negotiations and reaching an agreement that ignores a section of stakeholders or breaks the law.
Gathering perspective can be a considerable undertaking, depending on the size and scope of the operation. This is one area where outside resources can be utilised (an outside firm conducting employee satisfaction surveys, for example)Diane Shawe Author available from amazon and google books
You must be logged in to post a comment.