Checkout my 1 minute tutorial on how to do butterfly locs that won’t unravel.
Butterfly Locs are like the perfect mix of goddess locs and passion twists. The messy, bohemian style is ethereal, low maintenance, and very natural looking. For those of us that want a style that changes over time, doesn’t require much fuss to make it work, and celebrates curls and coils while still protecting our own hair, this style may be for you.
What Type of Hair to Use and How Much
Depending on how long your natural hair is and how long you want your locs to be, you may need two types of hair. If you want locs that aren’tlonger than your own hair, you’ll need need roughly 6-8 packs of some type of water wave or marley hair in 22-28 inches. This hair is curly and bouncy and that’s what will give you the characteristic loops that give Butterfly Locs their name.
Maintenance & refreshing Butterfly Locs
Keeping your style well maintained and your scalp healthy is a very important part to having a protective style. Make sure your hair is washed, deep-conditioned and well moisturised before installing the locs, and you’ll also need to do periodic maintenance with this style.
Keep leavein spray conditioner on hand to keep your scalp moisturised. Try a non oily brand so you don’t get any flaky buildup in the hair between the fake hair.
Use mousse to keep flyaways at bay and to give your Butterfly Locs a “finished” look.
You may need to re-wrap a few locs here and there, and use some edge control on new growth.
Can you wash Butterfly Locs?
The short answer is yes, you can wash Butterfly Locs, but most people focus on keeping their scalp clean. There are some really good dry shampoos out in the market place now that are not white powder based.
Try not to keep them in longer than 6 weeks
At Need a Hair makeover hair extensions and hair loss specialist salon we can help make your dreams come true.
Accredited by the Good Salon Guide as a top Hair Extensions Artist, we recognise how important your hair is to you.
We also work with models, actors, brides, wedding and prom hair group booking. Treat and disguising hair loss caused by medication, health issues or chemical damage.
Our makeovers can also include facials, contouring makeup, nail extensions, hair conditioning and photo.
We also have a private room for those who prefer to be treated exclusively, we take all major debit and credit cards, you can book appointments online
Well we all found out at the same time that he has a Son living in Queens! How and when did that happen?
by Diane Shawe M.Ed
We all loved the original story line in Coming to America when a young Prince from Zumunda Africa crossed the seas to Queens USA to find his true Love, Wife and future Queen.
It was lovely to see most of the original characters like James Earl Jones the King and new ones like Wesley Snipes as General Izzi, funny, intimidating with an over done swagger, Morgan Freeman, En Vogue to Gladys Knight.
Almost distinct to the sequel Coming 2 America we were able to see a lot more of Zamunda, the richness of the costumes, ornate jewellery and the mixed media of metals, shells, furs and silk unconventional placed throughout the movie. Even the royal announcer was back with his strained singing and you could almost smell the rose petals.
The film had a very distinct feel to the original unique masterpieces the back story plot worked almost effortlessly in todays timeline with a flashback clearing up the mystery of this Prince.
The Sequel movie had lots of mixed reviews, this is natural as viewers had 30 years to totally fall in love with the love story a bit like ‘Pretty Women’, no one wants to see a sequel to the Happy Ever After fairy-tale. It’s hard not to compare the two after a 30 years gap!
If you want to take a trip down memory lane, laughter with a bit of ‘tongue and cheek’ script then grab some popcorn, something nice to drink because entertainment is back in town.
Virtual Personal Assistance offer a range of #Services to help you get a #Job or #promotion, #startabusiness or #market your #business effectively. check our services http://bit.ly/3jObWBL #BusinessNews
Ten tips to prevent being scammed out of your money online when trying to setup a Business
It is now more than ever that anyone intending to set up a business must have built into the Business Startup DNA 7 disciplines.
1. Identify proper business advice or support 2. Take a short but credible Business Entrepreneur Course 3. Prepare a Business Plan and Cashflow Projections. 4. Setup Proper Legal Status, Bank and Merchant Account 5. Identify where you can apply for business startup funds and apply 6. Established Google verified Website & Social Media Links 7. Invest in effective Customer Aquisition online A.I technology
If you want to bypass these 7 disciplines, then you might be setting yourself up for failure and an empty bank account.
I have been in business for over 15 years. It is hard work, it takes resilience, the ability to adapt to change and short, medium and long term goal setting. (Not forgetting stress, the losses and wins).
I use to help individuals and partners establish their business startup when I worked for the DTI Business Development department back in 1986. The government engaged in a big national campaign to get unemployment down and increase small business startups. We were very busy.
I learnt a lot about the challenges facing business owners and I can confirm that there is no shortcut, no quick rich route to establishing a solid business
Now everytime you switch on your phone, click on Youtube, Facebook, Instagram to name but a few, there is someone telling you how they made 5 or 6 figure income each month by just doing a few clicks and 3 hours a week work! I suspect the reason most of them do this is because they are selling a replicatable business platform and each person who want to get involved needs to pay them several hundred pounds after you have been exhausted and convienced by a pretend training video which is just a long sales pitch! There I said it!
Even if you wanted to set up a online business, even if its a replicatable business, a amazon, ebay or spotify store I still beilieve that the 7 Business Startup DNA is essential so that you know where your going and not just sat there waiting for someone to come buy from your store.
According to a large Domain Name Registration Company there are over 9 million websites in the UK. Just let that sink in….and you would need to get people to it.
So my next point is how do you keep your hard earn money safe until you are really sure your making the right investment?
Study these ten simple tips to reduce the risk of being scams or fraudulently hoodwinked out of your finances just because your eager to start a business.
1. Be sceptical
If it sounds too good to be true, it probably is. Thoroughly question all:
Online or offline deals, propositions or Quick money spinning Opportunities Presented Documents Request for or photo evidence of money transactions Information and the source
Anything can be pulled up, designed, prepared and recommended to make something look impressive.
2. A Business Plan will help you know your business inside out
Have a thorough understanding of your business so you know:
How it will operates What manpower or collaborators you will need The products and services it provides Your target market and your business SWOT Your legal and regulatory obligations Your financial Projections
This will help you realise immediately when something isn’t right when you talk to other businesses. If they cannot answer indept questions about their business and spend a lot of time blagging, don’t part with your money.
3. Find out about suppliers and how they work
When you understand who you do business with you can spot any business request or transaction that looks wrong for that customer or supplier and may be fraudulent.
Conduct due diligence using a risk-based approach, such as checking the customer or supplier details you have on file, as well as online searches. Check the website links, don’t be drawn in by glossy spotify websites for instance, anyone can set one up in minutes, which is good for the industry, but also very helpful to dishonest people.
4. Identify your vulnerability to fraud
Imagine how a fraudster might target you, both emotionally and motivationally. If you are desperate for instance to start making money, will that sway your judgement to be more risky? A business or marketing plan with your own financial projection will help keep you focused, on pointand strategic.
5. Develop a personal development strategy
It is easy to assum that if you have been working for a company for many years, or have just completed your degree, or you have had a hobby for years that setting up a business might be the next logical step especially if you want to change caeers or create work for yourself.
This is all fine, but it might be a good idea to take a credible short course in Business Management, Marketing, Social media, etc to increase your knowledge base and get up to date.
6. Take extra care against cyber attacks and data loss
With increasing threats from cybercrime, protect your mobile phone, tablet and computer. Try not to post your mobile number across the internet. For instance buy a skype number. Also if your working on projects make sure you back up your systems in the cloud in case things get lost or corrupted.
7. Protect your finances
Understand how money leaves your bank account and how hard it is to replace. A few thousand pounds in your bank account might seem like a lot, but when incorrectly invested or spent will have you kicking yourself after te event try to:
place the bulk of your money in a 30 days request account. This may help slow down any implusive purchases.
take time to study and understand the concept of Return on Investment.
Take great care with anything offering continued electronic growth like bitcoin in exvhange for real cash and flashy websites with sophisticated algorhymes.
Invstigate if you can borrow money first and keep your cash for backup and liquidity. There is a saying, ‘Us other peoples money’
Try to use a different debit visa mastercard that you have to load up online from your bank account, this will help protect your own credit and debit card numbers from fraudsters.
Always check your bank statements.
8. Secure and protect your mobile and intellectual property
This includes laptops, computers, smartphones and intellectual property. Factor in home or business insurance to cover these items if they’re compromised, damaged or stolen.
It is also worth copy righting any itellectual property that you have designed or created. This can be for instance putting logos or watermarks, saving and sendind as pdf, taking videos with you working on your project or design etc.
9. Develop an action plan
Consider when you might need professional or legal advice. While prevention is better than cure, it’s important for you to design an action plan.
10. Avoid Duplicating, copying or forwarding anything online that is not your copyright
Cybercrime is real and you could find yourself accidentially committing or participating in a crime or even become a victim. Criminals are aware that word of mouth, recommendations and reviews achieved in your excitment can act as strong validation and are the best way to legitamise their criminal activity.
If you are asked to share, copy or forward something that requires people to commit to any payments, familiarise yourself with the website copyright, privacy and legal status.
You should report and share any links to the police. Call the police cybercrime department if you suspect or have been a victim.
Remember if it sounds or reads to good to be true then the odds are you need to dig deeper.
It’s hard to be excited when talking about today’s coronavirus pandemic, when millions of people have been infected.
However, various research around the UK like GoDaddy shows the coronavirus pandemic has been a massive boon to entrepreneurship. And this could help our economy both recover and thrive for years to come.
But while jobs have suffered, new micro business startups have skyrocketed.
The government commendably offered a number of startups and etablished busiesses a lifeline at the peak of the crisis, but despite the slowly improving funding picture, we are now starting to see the pent-up effect of the pandemic on UK businesses.
Government support has artificially kept companies afloat and delayed the true impact. but with the second lockdown to non essential businesses we are only now starting to see more severe damage to UK businesses that could puts the survival of an entire bricks and mortar business generation of innovative companies at risk.
Will the Start Up Trends in 2020 continue through 2021?
A survey of 1,000 GoDaddy customers found 15 per cent of new UK entrepreneurs had made the leap due to job loss or furlough
UK workers have been turning to starting their own companies in unprecedented numbers as fears over job security have spurred a new wave of entrepreneurs.
The “State of the Nation” review, compiled by the group GoDaddy, showed there had been a 14 per cent increase in micro-businesses, start-ups with nine or fewer employees. They have experienced a 62 per cent increase in new UK customers and this is only one domain provider.
How many people actually have any desire at all to become the start ups of tomorrow?
There are, on average, 18,100 searches per month in Google UK for “how to start a business” based on data from kwfinder.com
This has surged in recent months with Google Trends predicting that January 2020 will demonstrate the highest number of searches since records began in 2004 for this query in the UK (by quite some way)
So what’s are we witnessing happening?
We are witnessing a few interesting events. “First, we are seeing unemployed workers starting their own businesses. Realising they need to be responsible for their own financial destinies, these micro entrepreneurs are opting out of the traditional workforce to start their own companies. Secondly, we are seeing virtual employees launching their own businesses.”
With 96 per cent of all UK enterprises identified as “micro-businesses” this sector could play a key role supporting an economic recovery.
With regards to the latter trend, Diane says “I think the mindset for many has become ‘if I’m going to ditch the office, why not ditch the boss too?” And many new work-from-home employees have now gained one to three hours per day as their commutes have been eliminated. Some have been using this time to develop their business plans and launch their own online companies.”
The GoDaddy Figures also revealed encouraging levels of confidence and resilience – 85 per cent were confident that their businesses would continue, with third of these expecting their businesses to thrive.
This was supported by 70 per cent who believed their businesses would recover fully within 12 months.
This was despite 38 per cent of the UK’s smallest businesses being forced to close on temporarily, and almost three-quarters having lost revenue (72 per cent), due to Covid-19 restrictions.
Micro-businesses also still planned to keep up business spending, with 29 per cent confirming that they would continue to invest in their ventures and one in 10 planning to invest more in the companies over the next three to five years
“Government initiatives alone are not sufficient to support startups most in need of funding and cashflow in the current economic climate. It’s possibly the growth of micro businesses that will provide the innovation and jobs that will drive the UK’s economic recovery, and they need urgent support.”
So How Can We Help and What is our Advice?
Don’t rush into anything because you could possible Get Scammed! If you want to start and grow a profitable online business then we recommend you take a quick course on ‘Starting a Online Business’. Without going over board you NEED to consume and LEARN every page of this work book.
Within the pages of this work book is the blueprint to building an online business from scratch…Its CPD accredited so this is proof!
And we’ve laid it out as easy as possible…even 11 year olds can follow along! (and by the way there is a growing number of online child millionaires)
So if you want to
• learn the correct way, • Explode your knowledge, • Learn how to Find a niche, • Learn how to Evaluate market viability, • Learn how to Conduct market research, • Learn how to Conduct competitive analysis, • Learn online business laws, • Learn how to Analyse your target market, • Learn how to source products • Learn how to choose the right ecommerce platform And more…
By following the strategy outlined in each module – you’ll learn how to launch and grow an organic profitable online business with minimal risk!
I know it sounds too good to be true…
But you’ll see why once you devour our work book course, (Which has to be done in 4 weeks with an accredited certificate to follow) you can begin setting up a website, mobile presence, and storefront and give your visiting clients confidence that you truly prepared for your new micro business. Click to enrol http://bit.ly/3fc4nnR
So if your thinking of setting up a online business, learn everything you need to know Plan to succeed so you don’t end up in the online business startup graveyard.
ABOUT VIRTUAL PERSONAL ASSISTANCESERVICE
We provide a suite of services for Small and Medium size businesses to help them Setup or expand by learning, executing a business plan for focus, raising finance and market tools like an effective google verified website and introducing artificial intelligence chatbots to generate quality business leads. We think of ourselves as your Virtual Personal Assistance who will help streamline your business development.
Looking for help to get a job or promotion, start a business or market your business effectively. check out our range of services http://bit.ly/3jObWBL
About Diane Shawe
Diane Shawe is author of several books on Amazon and Google Books.
The traditional belief that we must prepare ourselves to be ‘employable’ is under threat. The counter argument encourages us to ‘gear up’ for earning our own money, rather than seeing income as someone else’s responsibility. Get your copy today. http://amzn.to/3945Njd
Posted onMarch 18, 2020|Comments Off on Still need to get your hair done? Then you have to see this offer
Our Salon Guarantee
As we try to navigate our work, family and businesses around this virus, we all want to keep safe, solvent and sane! I want to keep my business going so I have implemented an appointment only to facilitate no more than 4 people at a time.
All clients will be supplied with disposable gloves on entry if required or antiseptic gel. All chairs, handles and washroom will be disinfected 4 times a day so you can feel safe and if refreshments required we will use disposable cups. We also have detol virus killing sprays.
Because we know budget will be tight we would like to share this special offer which you can buy online now for just £10.00
So let’s help each other beat this challenging time
If this is your first encounter in the world of hair extensions, or even a seasoned user or hair extension technician, chances are you will find many terms confusing. Diane Shawe author of ‘Getting Started in the Hair Extensions Business‘ and ‘How Hair Extensions are Sourced, Treated and Graded‘ decided to take a closer look at hair extensions bundles with the view to explaining what had changed.Things like Remy hair, virgin hair, human hair, blended hair, single drawn, or double drawn hair will make real, but it’s important you understand the difference and here’s why..Over the past 18 months I have noticed that hair bundles look very thin at the hair ends but thick at the rim. So whilst the bundle prices look reasonable, the actual amount of hair is now often sold as single drawn. So what does that mean and what is the impact on the purse?There is three processes applied to creating hair extension bundles which a lot of users, technicians and some suppliers know very little about: single drawn, double drawn and super drawn hair extensions.So I am going to explain the difference below.What is Single and Double Drawn HairWhile single drawn offers at most 50% of hair with the same length, double drawn goes far, delivering up to 60 to 70%.Double wefted hair extensions are made from two wefts of hair sewn together so you get twice as much hair as the single oneDepending on personal preference, customers can choose single drawn or double drawn hair to achieve their desired look.What is super double drawn hair?What is the drawning process? Simply put, it is the process in which hair professionals create bundles with the highest amount of hair all at the same-length.If you look at your natural hair, you will notice that all your strands are different length. This is due to the growing phases, at which hair comes out of the follicles at a different time.Super double drawn hair mean? as suppose to a 70% ratio the rate can go up to 85%. This, of course, brings both advantages and disadvantages.As the amount of same-length hairs is considerable, the seeming hair volume also looks profound.On the other hair, the making process of super double drawn hair is more complicated. This results in a higher price tag.Pros– 85% of hair with the same length– Hair bundles look full and natural– The tips of the hair bundle are the same thickness as the top.Cons– Not a purse-friendly productSourcing quality super double drawn hairHair can come from many different sources. In Asia, the most famous type is Indian hair. However, business ethics around hair collection are questionable. Indian women don’t get pay for their hair.The second next famous hair source comes from Cambodia. The coarse and firm hair texture enchants many customers. This hair is suitable for afro clients wanting to use yak straight hair but with more texture.
For more information on different hair types, please read ‘How hair extensions are sourced, treated and Graded’ by Diane Shawe available on Amazon and google.The rising star in this market is Vietnamese hair. With the unique S-shaped, Vietnamese hair offers various hair texture, from silky in the North to coarse in the South.Hair EndsHair ends of double drawn hair are healthy and vibrant. You see little to no split ends. The hair is mostly sourced from the countryside, where women still utilise traditional, chemical-free hair care.These women never really style their hairs using heat or chemically. That’s why their hair is extremely robust.Hair qualityThere are two types of hair quality you should watch out for: virgin hair and Remy hair. Virgin hair is the premium material. It has not been chemically treated or coloured whatsoever.Remy hair means that whilst the hair has been coloured, permed or straightened care has been taken to ensure all the cuticles remain the the same direction which will contribute to reducing hair tangling.Impact on pricesMost people dont realise that hair is primarily sold by the weight along with additional processing costs. Virgin hair can often be the cheapest because they have not had to bleach, colour or perm the hair.Single drawn you can expect to pay upto £40 for 50 gms of 18 -20 inchesDouble drawn you can expect to pay upto or over £70 for 50 gms of 18 -20 inchesSuper double drawn you can expect to pay upto and over £110 for 50 gms of 18 -20 inchesThe prices can also vary between virgin, remy or blended hair.How to take care of super double drawn hair extensions?If you want to preserve the texture of hair extensions, we have some advice for you.– Consider shampoos with a natural formula. Hair extensions do not produce their often oils. You need to give your hair extensions some natural oil. That’s why; the natural oil-based formula is a must when it comes to proper hair care products.– Washing your hair the right way! Hair Extensions needs your gentleness. You should neither rub, pull or wash your hair too harshly or too regularly because this will eventually lead to hair tangling and shedding. We have a care brochure that advises how to look after your hair extensions.– Towel dry or air dry your hair to allow the conditioner to sink in. Don’t blow dry it too often as this will dry it out too much.– Use hair leave in conditioner each day to hydrate the hair.http://academyexpresscourses.com/2018/06/17/10-costly-hair-extensions-mistakes-by-diane-shawe/The bottom lineIf you still have more questions regarding the matter, don’t hesitate to contact us. We are reachable via our hotline: (+44) 7367 431859 (Mobile/WhatsApp), or call 0121 318 2880/0208 133 8212 so feel free to drop us a line at any time.For training courses go tohttp://www.g.page.hair-extensions-training-academy.For consultation for hair extensions visithttp://www.g.page/needahairmakeoverFor business Franchise Opportunity go tohttp://www.needahairmakeoverfranchise.co.uk
The Midlands Beauty Industry Awards are back for a memorable celebration of the best professionals and businesses that operate in the region’s beauty sector.
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salons (listed as Hairloss Specialists) has reached the finalist.
Diane Shawe is very excited especially as they reached the finalists in 3 categoes for the Salon Awards 2019!
There is more to adding hair!
The elegant ceremony will take place at The Holiday Inn in Birmingham City Centre, on Sunday October 20.The crème de la crème of the beauty industry will gather together to celebrate meritorious individuals and establishments that work hard to ensure their customers receive excellent services and treatments.
The awards seek to remark the growth of the beauty sector and recognise the achievements of the individuals working within it, from dentists and doctors to hair and beauty businesses, academies, teams and clinics.
Prestigious accolades will be presented to those who improve our confidence by making us look beautiful, deliver exceptional customer service and work within businesses and practices, where excellence is a standard.
The black-tie event promises to be as glitzy and glam as the individuals and establishments it is celebrating, with a diverse range of awards up for grabs, in categories including; 5 Star Beauty Salon , Aesthetic Clinic of the Year, Cosmetic Clinic of the Year, Dental Practice of the Year and many more.
A Spokesperson for The Midlands Beauty Industry Awards 2019, said:” The awards will shine the spotlight on the talented professionals that have shown great passion, commitment and innovation for the beauty industry, who often don’t get the recognition they deserve.
“The ceremony will provide a great platform to the beauty experts to showcase their brilliant work and reach potential clients as for many the shortlisted contenders work as a guide; helping them to decide who they’ll trust to take care of their needs.
“With fierce competition this year, we would like to wish all finalists the best of luck and we can’t wait to welcome our guests and deliver another enjoyable event.”
The finalists of The Midlands Beauty Industry Awards 2019 Checkout finalistshttps://creativeoceanicblog.wordpress.com/2019/09/04/the-2nd-midlands-beauty-industry-awards-2019-celebrate-excellence-in-the-beauty-sector/#more-979
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon in Dudley, West Midlands has been named as one of the Midlands top salons after being announced as a finalist in three categories for the Salon Awards 2019.
The salon which is renowned locally, now awaits the awards ceremony in September, to see if they have been crowned the overall category winner.
Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon impressed the judge’s thanks to its commitment to meeting customer needs, making their mark as a new business locally, providing an exceptional range of hair extensions techniques to new clients and for their exception salon design and interiors.
Commenting on the result, Jill from the Good Salon Guide said; “To be named as a finalist in not just one but three categories highlights how exceptional this salon is. With hundreds of entries for each category and a panel of judges that excel at looking for the finer details, just to make the shortlist is an outstanding achievement. We wish them all the very best of luck for the awards night, which promises to be a spectacular evening for all.”
The Salon Awards celebrate and acknowledge the success of the most creative, dynamic and innovative hair salons, hairdressers and barbers across the country through county awards events.
As a hair industry professional, these businesses are part one of the most exciting business sectors, and this is an opportunity to be recognised professionally for the great work that they do in there home county.
Commenting on the announcement, Diane Shawe owner of Need a Hair Makeover Hair Extensions and Hairloss Specialist Salon, said, “We’re delighted to have been named as a finalist in three categories for the Salon Awards West Midlands. It reflects the tremendous hard work everyone at the salon has put in over the past 30 months, and we’re indebted to them and our fabulous clients for making this such a fantastic year. We’re so excited and cannot wait until the awards ceremony in September!”
To find out more about their services and products visit:
It can be challenging at the best of times to understand what your prospect wants in order to tailor your product or services to their needs.
The secret is that once a client’s needs are understood and a relationship is established, asking for business becomes an extension of the roles of counselor and problem-solver possibly a familiar and comfortable roles for business entrepreneurs.
With these 10 questions firmly in place, practice them so that asking for business may not be so daunting. Use these questions to bring the focus of the sales conversation back to YOUR goals
1. “Let Them Know You Are Listening”
Repeat back what your customer has said. Make sure you show youare listening to their EMOTIONS as well as their words and logic.
So what I hear you saying is that you are a little bit _______?
Tell me more about that feeling. OK, what do you think we could do about that?
2. “Get Their Opinion”
Everybody loves to think that their opinion is valued. By getting prospect’s opinion you find out what they are most interested in, and more importantly you will learn what NOT to discuss or emphasize
In your opinion, does this idea fit the goals of your company?
Why or why not?
3. “Narrow It Down”
Sometimes customers will get confused by too many options. If you can narrow down their decision to fewer choices, then they are less likely to put off a buying decision.
If I was a magician and I could just magically give you the perfect package of your choice, which one would it be?
4. “Show Optimism”
Try to get a positive response from your customer. Optimistic suggestions and questions will usually get optimistic responses
I am sure that you won’t mind me downloading this product detail sheet, would you? …
If you knew it would help you to make a better decision about which model is right for you?
5. “Be Negative To Elicit A Positive Response”
Predict a negative outcome in order to give your customers a chance to help you, or give you more information.
If you predict a negative outcome, your customers may even offer up solutions that would not have thought of otherwise.
You’re not interested in our free bonuses, are you?
6. “Super Polite Flattery Favors”
Be polite, and people will respond. Add a little flattery and then don’t be afraid to ask a favour I know your job is super complicated and you have a lot on your plate right now.
Instead of having to deal with selling your boss on this idea,
how about you just let me to the heavy lifting?
7. “Get Them Talking Again”
Keep the conversation going to avoid “uncomfortable silences.” Bring them back around, and keep them talking.
What exactly do you mean by that?
That’s really very, very interesting.
Would you mind telling me more?
8. “Brain stormers”
Get your prospect to think about the rewards and benefits of using or owning your product or service. Get them to think about various possibilities.
Get them to think creatively.
Have you thought about how easy this will be, and how much time this will save you once you get it going?
Just imagine all that extra time you’ll have to focus on what’s important!
Imagine what could you do with that extra time?
Let’s make a quick list
9. “Take Their Temperature”
Find out exactly how they feel – both positive and negative. This will obviously give you more information on which benefits to pitch, and how to close the sale.
Q The way you see it, in what different ways are we BETTER than the competition?
In what ways do you think we are WEAKER?
10. “Focus on identifying and solving their problems”
Find out exactly what they are concerned about which stimulated them to enquire about your services or product further. This will give yyou more information and better help you to tailor your proposal an quotation.
Q How did you see this product or service solving your main concerns
Q what main concerns did you see our services or product solving?
Bargaining vs Negotiating
Although people often think that negotiating is the same as bargaining, it is not.
Negotiating is a process, and bargaining is one stage of that process. There are three other stages of negotiating, and even those are tempered by timing, intuition, and flexibility to the process.
I am not going to list all of the, but I will set out some of the real nuggets you should put in place to establish a firm ground for all considerations.
1. Do your Research
When doing research and preparing for negotiations, there are three important considerations:
The facts that you collect are all the direct and indirect information that you will need to back you up during negotiations. With access to information today, it is a much simpler task than ever to accumulate all kinds of data and statistics.
For example, if you are preparing to purchase a vehicle or a house, plenty of information is available, such as comparable properties and prices.If you are preparing to negotiate a raise, or are negotiating salary increases at work, then comparable wage statistics, the history of the organisation and its mission and values, previous experiences in the collective bargaining process, and strategic plans are all important concepts to understand.
2. Focus on your priority
Knowing priorities means having a good understanding of what you want from the negotiation. You also need to know what the other party wants. Understanding your principles, both as a negotiator
and as an individual, will help you to form and present a case that is compelling and believable.
Understanding the principles of the other party can also be very helpful to you. A little more research can help you to understand what the organisation’s beliefs are, how they have approached previous negotiations, what terms seem to be more important to them than others, and what terms they could be willing to be flexible with.
3. Identifying Your Walk Away Position (WAP)
When you establish your priorities, make sure you have a clear understanding of your Walk Away Position (WAP). What is the least that you will accept (or the highest price that you are willing to
Establish your WAP value in your mind and keep it clearly available so that you do not get caught up in the heat of negotiating, either ending up with something you never wanted, or turning
down a deal that was better than your WAP.
If you are negotiating on someone else’s behalf, make sure that you know their WAP so that you do not make any mistakes in negotiating for them.
4. Identifying Your Best Alternative to a Negotiated Agreement (BATNA)
In addition to your WAP, you also need a Best Alternative to a Negotiated Agreement (BATNA) in your plan. Sometimes an issue can be settled before the bargaining phase begins if it meets your
criteria as a BATNA.
For example, if you are planning to purchase a home – which is often a very emotional decision – and the realtor comes to you with an offer that you can live with, and you get the home you want without having to participate in any heavy bargaining or entering into a price war, then you may have reached your BATNA.
Not all negotiations have to be bargained; sometimes, when you negotiate, you can lose the opportunity to get what might have been a BATNA if you had not been after such a bargain.
5. Working Within the Zone of Possible Agreement (ZOPA)
The Zone of Possible Agreement (ZOPA) is an area of overlap where the desired outcomes of both parties reside, and where both parties can live with the outcome. Once you reach a ZOPA, the finer details need to be worked out within the scope of what both parties
have already found is potentially working for them.
For example, if your business forecasting allows for a 2% salary increase each year for the next three years, and similar companies in your industry are offering the same, and the union is asking for 7% over four years, then youmay be within the ZOPA.In general, there are three possible outcomes to a negotiation.
6. Getting Everyone’s Perspective
Gathering perspective is something that can take place throughout the negotiation process. It begins in the research phase, where the negotiator considers the needs of the members of an organisation
in conjunction with the strategic vision and mission of the negotiation.
This does not mean that everyone will get what they want in an agreement; rather, it means that all points of view are considered. There is no point in entering negotiations and reaching an agreement that ignores a section of stakeholders or breaks the law.
Gathering perspective can be a considerable undertaking, depending on the size and scope of the operation. This is one area where outside resources can be utilised (an outside firm conducting employee satisfaction surveys, for example)Diane Shawe Author available from amazon and google books