Category Archives: mLearning

How safe is your business, staff, customers and assets?

Posted on November 19, 2015 | Leave a comment

Deterrence through Preparedness Security Awareness Training Courses by Diane ShaweI am frightened by what has been happening recently and would like to help as many companies and business strengthen their security awareness by keeping busy instead of being scared.

article by Diane Shawe

The main purpose of this post is to see how I could contribute by bringing to your attention three courses that I have that could help your organisation keep it’s personnel, customers and assets as safe as possible.

I want to do something, and I hope you will help me to be of use in a time when we, the general public can only defend with preparedness.

No matter how large or small your company is, you need to have a plan to ensure the security of your personnel, customers, organisation and assets. Such a plan is called A Security Awareness Preparedness Scheme.

Whether yours is five or 200 pages long, whether you have 4 or 5000+ staff the process of creating a security program will make you and your team think holistically about your business or organisation’s security. A security awareness scheme provides the framework for keeping your company at a desired security level by assessing the risks you face, deciding how you will mitigate them, and planning for how you keep the program and your security practices up to date.

With no time to waste, now is the time to make that investment by training as many of your employees to become not just aware but knowledgeable about security practices.

Business disruption can be a very expensive experience and sometime hard to come back from. Download Course manual by clicking here

1. Why is security important?

Lapses in security places personnel, customers, assets, staff and property at risk.  Any responsible employer will wish to take all reasonable steps to protect the lives of its staff, customers and to protect its assets.

With the increasing serious and unanticipated security incidents recently this has also placed the provision of assistance at risk, with the danger that personnel, customers and assets, when assistance is needed in an emergency an overstretched team may be curtailed.  If personnel, customers and staff are aware of how to become more secure, they are able to do a more effective job in both awareness, prevention and bringing assistance to those who need it.

Getting the world back to work with skills we can trust

Keeping the workforce safe

Common protection measures which includes gates, guards, locks, alarms and safes are not enough to be relied on anymore.  Other protection measures are decided on according to the threat in each specific context and we are now in a new paradigm when information on the wider context will assist the working general public to become more vigilant and safe.

There may be some threats to personnel, customers and assets, organisation’s which do not arise from the local community at all.  These may include attacks from terrorist groups, whose decision-makers may be distant or even in a different country, orchestrating violence against personnel, customers and assets, and other organisation’s for political reasons.  If so, protection measures will need to take these threats into account and a higher degree of protection is necessary if the work is to continue.  In this case managers will usually consider whether the work should stop, either temporarily or permanently.

Download the Course Manual by clicking here

2.  Deterrence vs Awareness

Deterrence is a further security approach used by some organisations, notably the police and the military.  They deter attack by threatening retaliation against anyone who attacks them.  This is not an option available to personnel, customers, and localised organisations, whose principles forbid them to attack anyone, or to threaten attack.

The sole possible exception is when personnel, customers and organisation’s can become aware through training to heighten their levels of awareness.

1.2       Risk = Threat x Vulnerability

You may be able to do nothing about the level of threat around you, but you can probably do a great deal to reduce your level of vulnerability in two main ways:  To avoid getting into an accident for instance by:

  • Reducing the chances of an incident happening (e.g. by driving slowly, improving locks, or introducing a neighbourhood watch system)
  • Reducing the impact of an incident (e.g. by wearing seatbelts, or limiting the amount of cash held in the safe)

By reducing your vulnerability, you reduce the risk that the threat will become reality and have a serious impact on you and your business.  A major part of good security management is reducing vulnerability in every way possible.

Download the course Manual by clicking here

 

You can click here to enrol your company and staff.

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Ready to step out on your own and join the growing ranks of the self-employed? by Diane Shawe

Posted on October 29, 2015 | Leave a comment

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In the context of tremendous change in the economy and labour market, many people are deciding that self-employment is the right choice for them.

article by Diane Shawe M.Ed

So if you are seriously considering becoming Self-employed and leaving your PAYE job behind if this sounds like you, then you are probably half way out the door.

Does this sound like you?

  • Your boss is driving you crazy because of his short-sightedness.
  • You are sick of your great ideas being ignored.
  • You are frustrated at the status quo and the lack of innovation in your field.
  • Maybe you’ve been discriminated against, laid off, restructured, demoted and under-valued.

Well you must be thoroughly fed up and ready for a change.

Being self-employed is a way of life radically different from anything. To be successful at it you will have to make a real turn-about in how you both think and act. We can often be our hardest critic but remember….

“You are not judged on the height you have risen but from the depth which you have climbed.”

 Frederick Douglass, 1881

But will I be successful?

The little doubting voices inside your head start going off

So lets take a look at how we define success?  To some, is all about wealth. To some, success is all about achieving the perfect job, or the perfect marriage, or living the perfect life.

Let’s examine what Webster says about success:

  1. degree or measure of succeeding
  2. favourable or desired outcome,
  3. the attainment of wealth, favour or eminence.

There are many ways in which people have come to define success, but one thing is clear: in order for your success to be defined a goal must be set in order to measure your achievements and success.

So why do some people live their life and go through each days, wasting precious time, effort and other resources without defining their actual goal? The question may sound elementary, but many people live this way and wonder why they fail to achieve anything of substance.

Goal Setting Mistakes

A popular goal setting mistake people make is pursuing someone else’s goal. So I am going to use the driving analogy:

How could you arrive   at your own desired destination, if you focus on where other people are going? Would you get on the motorway and drive north just because other people are driving in that direction?

Where do you really want to go? In order to define your own destination in life, you must take the time to think about who you really are and what will really make you happy. Your success may be to teach small children to read and write, or your success may be to lead a girls football team to a national championship.

Resurrect latent skills and old interests!

Self-employment is a career alternative which requires mental and physically resilient, each moment can change the rest of your life and the course of your direction. If you are not intentional with your actions, you have already planned to fail. Successful people are driven by their vision which is fuelled by their passion. Successful people don’t become successful by accident-it’s sheer, practical application (although I agree that some element of luck goes a long way).

You have to do at least one thing toward your goal every single day. You have to dedicate yourself every day to doing what you love. Don’t just talk about it. Dreams are cheap, passion is Priceless. You may have no concept where you want to be other than theory, and that’s okay. You are guaranteed to get closer to your dreams if you just walk forward with confidence and passion and focus on being of service to those who want your assistance.

So what if you cannot see a way forward, well I am sure you have heard this saying, If you say you can’t your right, if you say you can your right.  So you might as well adopt the ‘I can’ mantra.

Using your imagination

Albert Einstein once said, “Your imagination is your preview of life’s coming attraction.” I believe he’s right. That phrase encapsulates so much of how I try to live each day.

Remember, when you think positively about your future, instead of living in the past which you cannot change, using your imagination in a positive way will help you attract what you desire toward you. It’s about your imagination and no one else’s. I challenge you to take what I’ve already given you this far and start to imagine your future in a constructive way.  To get you going just ponder upon the following question.

“What would you attempt to do if you knew you could not fail?”

Interested in personal development courses then click here.

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How to become a Ace Networker by Diane Shawe

Posted on October 7, 2015 | Leave a comment

CPD FrameworkYou know, sometimes all you need is 20 seconds of insane courage.  Just literally 20 seconds of just embarrassing bravery.  And I promise you, something great will come of it.

Life is meant to be an adventure.

article by Diane Shawe M.Ed

If your life is anything less than interesting and inspiring to other people, you’re doing something wrong. The range of possible thrills and spills at your disposal is limited only by your imagination and the choices you make. You are not too old. You are not too young. You don’t need to wait until you get a promotion, Get that big deal, have a funny success story. You don’t need more savings. You don’t need to wait until you’re finished university. You don’t need to wait for a better time.

Right now is the only moment you ever have. You can apply this to so many aspects of your life. 

Don’t you hate when you’ve showed up at a networking event late or on your own and you’re the only person who isn’t part of the conversation? Every time you try to say something you seem to get interrupted or ignored; and the more you try to take part, the more awkward things get. So you stare off into space, pretend to watch something or pull out your mobile phone and act like you just got a text message.

Nobody enjoys being a networking wallflower. No matter how shy or introverted you claim to be, beyond our fragile, wounded egos, we all so badly want to be a part of the conversation, to be paid attention, to have as much fun as everyone else. Sitting on the side lines is just boring and uncomfortable.

Sometimes all you need is 20 seconds of insane courage.

You reduce your nerves by mastering your start. This is essential because people can get so nervous before a communication that they:

  • Don’t make a good job of it.  For example, their presentations become a robotic read-through of boring slides, with zero personality and charm;
  • Or don’t even do it at all.  For example, when people say “I’m just too busy to go to that networking event”, but really mean “I’m too nervous, so I’ve de-prioritised it”

Both are understandable.  You can often reduce or even eliminate your nerves when you know how to start.  After all, if you’re clear what your first three sentences are and, by clear, I mean you know them word-for-word – you know you’ll start well.  So you do.  And then things tend to go well through the rest of it.

Networking?  You only need to know (1) who you’ll approach and (2) what you’ll say when you do:

  • If you see someone you know and like, go up to them and say “hello”!
  • If you don’t know/like anyone, go to someone standing on their own and say “mind if I join you?”

You’ll choose your own opening lines of course.  But do choose them.  Don’t hope it will turn out well when it matters, because it probably won’t.  Or it won’t be as good as it could have been.  Or you won’t even do it.

The key to making the transition from networking wallflower to networking Ace is to develop strong social skills, a great opening 20 seconds and to go in with the right mind set. The art of talking to strangers is a learnable skill. Through practice, you can go from frustrated networker to choosing your own adventure, by taking massive action to meet new people. It is the core skill of moving from the social side lines to centre stage. If you go out to social gatherings, but are uncomfortable anywhere but in your tiny little bubble of friends, those fake text message moments are virtually guaranteed.

10 tips on becoming social media influencer by Diane Shawe

When you go networking, make it your goal to amuse yourself by exchanging energy with people. This is the state of mind from which your entire social experience will flow. Instead of hanging out, treat networking as an intense form of play. Striving for acceptance is torture. It turns you into an energy vampire and only further annoys people who already weren’t that interested in you. Instead of seeking others’ approval, become the CEO of your own networking environment. Invest your attention into only those people, places, and things that amplify your energy and show you a good time.

Don’t ask yourself what the world needs; ask yourself what makes you come alive. And then go and do that. Because what the world needs is people who have come alive.

Howard Thurman

Identify a communication you’re nervous about. Script, edit and practise how you’ll start. After that, it only takes 20 seconds of bravery and some planning.

Are you ready?

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10 Secrets To How To Earn £4000 a month consistently And Start attracting high net work clients every month by Diane Shawe

Posted on October 1, 2015 | Leave a comment
Hair extension staff training (1)

Creative ways to find new customers

New IS MAKING A STATEMENT OR CREATING A SIGNATURE MORE IMPORTANT? We want to Help You Start attracting high net work clients every month…

Leaving your SIGNATURE as a professional is important if you want to leave a legacy and or be the trendsetter knowing who to work with and how to network is vital and important to your business growth and success.

Search for our bootcamps and we will let you into 10 secrets.   Click here to book your at one of our events.  https://www.signature-masterclasses.com

Learn the art of collaborations and branding. Hear from global Trend setters and designer about the correlation between the fashion world, hair and makeup.

Network and meet your future industry colleagues

HAIR EXTENSIONS THE WAY FORWARD

LEARN HOW TO CONSISTENTLY ATTRACT THE RIGHT TYPE OF CLIENTS AND TURN THEM INTO YOUR NET WORTH BUSINESS IN HAIR EXTENSIONS

It is estimated that the UK and European market for Hair Extensions, Makeup and cosmetics is worth a staggering 400 billion per annum of which the majority expenditure comes from around 20% of the population. WHY because 80% of the female population around the world do not wear makeup or Hair Extensions.

The growing Hair extension and Makeup industry has paved the way to one of the greatest opportunity for Experts in that field to expand their businesses.  Evidence is everywhere that marketers of this segment are dominating retail sales and targeting women with hair and skin problems,

Just check out these stats below:

  • 7 BILLION PEOPLE IN THE WORLD
  • 60 MILLION IN UK
  • £400 BILLION SPENT WORLD WIDE ON COSMETIC
  • 80% OF THE FEMALE POPULATION DO NOT WEAR MAKEUP
  • THE COSMETIC INDUSTRY IN UK WORK APPROX 17 BILLION
  • AVERAGE WOMEN SPENDS 200 PER YEAR ON MAKEUP
  • AVERAGE WOMEN SPEND 600 PER YEAR ON HAIR EXTENSIONS
  • AVERAGE MAKEUP PRODUCT IS MANUFACTURED TO LAST ONE YEAR
  • AVERAGE HAIR EXTENSIONS PRODUCT LAST APPROX 4 MONTHS
  • WOMEN TEND TO KEEP THEIR MAKEUP PRODUCT ON AVERAGE 3 YEARS
  • WOMEN TEND TO CHANGE THEIR HAIR EXTENSION EVERY 4 MONTHS
  • 70% WOMEN DO NOT KNOW HOW TO LOOK AFTER THEIR SKIN
  • 80% WOMEN DO NOT KNOW WHICH HAIR EXTENSION TECHNIQUE IS BEST FOR THEIR HAIR
  • GIRLS FROM THE AGE OF 7 ASPIRE TO WEAR MAKEUP
  • WOMEN FROM THE AGE OF 30 NEED HAIR ENHANCEMENT
  • 90% OF MAKEUP ARTIST ATE NOT COMFORTABLE DOING MAKEUP THAT IS NOT THEIR OWN SKIN COLOUR
  • 90% OF PROFESSIONAL HAIRDRESSERS DO NOT KNOW HOW TO APPLY MORE THAN 3 HAIR EXTENSION TECHNIQUES

WHAT DO YOU PICK UP FROM THESE FACTS?

Just Imagine Being Able To:

  • Provide an addition premium Hair Extension & High profile in under 3 hours
  • Stop having to send on average 4 clients a month away who would spend on average £250 each on hair extensions
  • Introducing a hair extension technique that uses No Glues, Threads or Cornrows and is good for business
  • Offering your current client a safe, non evasive and natural looking hair extensions
  • Being able to help clients with real hair problems and seeing them leaving your salon with a smile
  • Beign able to help clients with all types of skin tone and issues and leaving your salon with a smile

…And that’s just for starters!

Check out our Main website for more details on other conference http://www.signature-masterclasses.com download the latest prospectus here

1 start a hair extension business earn 1000 with 6 clients by diane shawe

 

Getting started in the hair extension business by Diane Shawe

Starting a Hair Extension business by this ebook from amazon.Co. uk

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THE THREE REASONS COMPANY STORIES FALL SHORT OF EXPECTATIONS

Posted on September 16, 2015 | Leave a comment
Develop your interviewing skills

Develop your interviewing skills

The company story is a composite of how you represent yourself to employees, supplier, customers, and the general public.

It is tied closely to your reputation, reinforced by your integrity, and defined by your behavior. Your story is the essence of who you are, what you believe in, and how you act out your character in a business play. Think of your story as if it were presented in a theater. Your story can be a comedy, a tragedy, or a musical. There will be a cast of characters, some good, others not so good, each telling their own version of the story.

article by Diane Shawe

Most organisations are in trouble because their main characters in the play, the managers or owners, tell stories that don’t  hang  together. Three problems are associated with their composite company story. First, the story is badly told; second, it is not acted out in a coherent manner; and third, it doesn’t ring true. The sales department is living one story while operations follows a different theme. Finance has its own world while marketing occupies still another cloud. Is it any wonder employees are confused? They seem to be working for different companies simultaneously.

When a Story Is Badly Told

A badly told story has its roots in an incomplete business plan. Most organisations have bits and pieces of the items making up the plan. Managers are usually proud they have a philosophy statement posted in the lobby. They point in triumph to the value statements listed in the company literature. Somewhere you will be shown a vision. Each of these elements is appropriate and necessary in both a well-constructed business plan and an authentic story.

If a single element is missing from the plan, the story is incomplete. The danger of an incomplete story is evidenced when the flaws show up in execution of the plan. An incomplete business plan results in a frag- ile document presenting a story that doesn’t ring true. An incomplete model implodes.

When there is no vision statement for instance in a story. any well-written plan with all the pieces will not stack up if the vision portion is lacking.

Time management Mindfeed 4 by Diane ShaweWhen the Story Pieces Don’t Add Up

Failure to virtually linked to the elements  also contributes to an incomplete story. Because the parts and pieces are not interconnected there is no coordinated, disciplined implementation. It is possible to actually have the elements working against each other. For example, values may contradict the philosophy. The vision and mission could be disconnected. Principles could be developed that cancel each other. These disconnected behaviors cause customers and employees to hold the company management suspect. They sense something is not right or it is just not working.

When the Story Isn’t Believable

Another equally fatal flaw in telling a story is to be incongruent. For example, you claim to love customers then treat them badly. You claim to value employees yet they become targets of opportunity for reengineering or down sizing, even in good times. You profess to provide the best products in your industry yet they don’t work as advertised.

People are astute and getting smarter especially with the powerful smartphone in the palm of their hands. They pick up on the fact you don’t live your own company hype. Your story simply isn’t believable. Consider public awareness of a company’s environmental protection position. Let one incident occur then watch the media have a field day with the inconsistencies. Politicians suffer the same fate when they make public promises they cannot keep. They become inconsistent with their story, telling each special interest group what the group needs to hear.

The Antidote to a Badly Managed Story

There is an antidote for a badly managed story. The key is building a congruent story by eliminating the very issues that create incon- gruence. The first step is to get a business plan in place. To do it as defined in this text, you will be forced to deal with the key planning elements as discrete elements and then again as an integrated framework. This is the only known process to make the message authentic, congruent, and believable.

Being authentic requires truth and hard work. It requires an acknowledgment of who you really are in terms of what you believe in, how you behave, and what you expect. If yours is a lethargic organisation, don’t claim high performance. Being authentic means identifying all the problems in your system, communicating to employees that you know the problems, and finally telling them how you intend to fix those problems. Everyone must share this hard work across the range of business activities and down the management structure. Everyone must participate in careful organisational analysis and the required actions to fix the problems.

Being congruent requires constant vigilance on the part of the whole management team. This means you must do what you say— every single time. There are situations where you will slip. Honest mistakes are okay. Employees do not expect their management to be perfect. They do expect them to live up to their word and match word and deed.

Reaching a state where you and your management team are believed is a journey with history working against you. A mis management example made public doesn’t help your case. Building trust to counter this history is not an overnight event. After your story is completed, communicated, and demonstrated you will experience hesitance and resistance from employees. They won’t be quick to jump on your train. There will be a test period to see if you really meant what you said or if this was simply an annual pep talk from upper management. Remember two points: Employees have heard it all before, and actions speak louder than words.

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Are you focused, productive, transactional or inspirational? by Diane Shawe

Posted on September 6, 2015 | Leave a comment

shortcourses expert bannerBeing busy isn’t the same as being productive, but how do you assess what you need to do to improve both your productivity and your staff?

Would an online Personal Training Need Analysis that takes about 10 minutes help?

Then  CLICK HERE TO TRY ONE FREE Personal Training Needs Analysis and in as little as two hours you can judge for yourself if it would be of use in your business.

Would it help if you could find out how to get the best out of your employees?

Would it help to be able to speed up Pre-Interview selections, Staff Appraisals, Training Needs, Personal Development, Management Selection, Team building and any of those otherwise expensive long winded, time consuming and expensive process?

Well click on our complimentary link to see how it works, I promise you will not be disappointed.

What most people, employers, entrepreneurs and even some educational institutions do not have in today’s current environment is time, the necessary resources and the infrastructure they need to support and achieve learning objectives cost effectively.

Out with the Old in with the new but who is going to be ready at the ‘Start Line’ with all the right tools to assist with the new Continued Competences?

We can offer a person centric online Personal Training Needs analysis tools and  reports to aid in the development of any individuals or organisations growth. The profiles and learning programmes are designed to help reduce risk and to create action and results.  Goal setting is no good without implementation.

We invite you with our compliments to click and complete 10 simple questions and we will send you back a report so that you can see how it works and give us your feedback.

In order to better identify and appraise an individual to pinpoint specific training needs, the Speed of Implementation and adaption to change will confirm who gets ahead or sustain growth by using technology to help with self appraisal, self reflection and personal development.

However, the new skill set or competencies, aims to define the standards needed to enter, compete and remain in the profession which mainly comprise of the following:

  1. Ethics, professionalism and judgment;
  2. Financial Literacy and Technical ability;
  3. Managing yourself and your work;
  4. Working with other people.

That said, in order to meet these new core competencies, individuals and organisations will be required to undergo a process of self-reflection through a high-level Personal Training learning needs analysis to identify their own learning gaps; as well as identify gaps specific to those needed by the organisation they work with. Ideally, this process will be recorded and accompanied by an evaluation of the success of the learning completed and ultimately, organisations will be required to make an annual declaration that they have considered and taken action to address Point of Need training.

We look forward to your feedback once you get your free report back and then maybe we can discuss the speed of implementing this process throughout your business or consulting services.

Just click here now and in just 10 minutes you would have completed 10 questions and we will send you back the results.

 

Why strategies for modernising corporate learning should focus on learning outcome cover by diane shawe

 

“The only thing worse than training people and having them leave, is not training them and having them stay”

 

What do we do..

We specialise in resourcing short courses via a pre-populated LMS solution for Point of Need Training via mobile devices so that all different levels of staff can access training whilst on the move using their own device supported by one off our virtual tutors to help them complete their online 4 weeks course.

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12 Do’s and Don’t Tips For Getting And Keeping High-Net Worth-Clients by Diane Shawe

Posted on August 30, 2015 | Leave a comment

Hair Extension and Makep masterclasses Diane ShaweThere are just over 500,000 millionaire households in Britain, more than in any other European country but fewer than in China, Japan and of course the US.

article by Diane Shawe M.Ed and Eryca Freemantle

As for billionaires, the UK has 1,044 and is second only to the US, though as we all know most of those billionaires are people who made their money elsewhere and then moved to the UK, rather than the home-grown variety.

Worldwide there were 16.3m millionaire households at the end of last year, up from 13.7m at the end of 2012.

Those are three of the conclusions from the latest study by Boston Consulting Group of global wealth – it does it every year and 2013 was notable as the rich got quite a lot richer.

Total global private wealth grew by 14.6 per cent to reach $152bn, the two main drivers being the rise in equity markets and the continuing strong economic growth in the emerging world. The region in which wealth grew fastest, unsurprisingly, was the Asia-Pacific. Since the financial crisis China has passed both Germany and Japan in terms of total household wealth.

So with all that pool of statistics, how do you go about bagging a High Networth Client and keeping them?

  1. Do work at Knowing the trends and your product.When selling a product or service to an athlete or celebrity, it’s all about referrals. You won’t get far going directly to the client, Instead, you need to build relationships with trusted sources of the client. For example, find a way to connect with an agent or financial advisor. If you can get these people sold on you, you have a much better chance of getting a referral.
  2. Don’t Scream – No need to scream. Stay cool, calm and collected. After all, they are human.
  3. Do learn to get around the gatekeeper.To approach a client’s trusted sources, you have to find a way in. Social media makes it easier than ever to find connections, but the power of the phone is still the better route, but you need to plan what your going to offer. Remember the gatekeeper can also get bombarded by lots of enquiries every day on social media so be smarter and look at how you can develop  point 7
  4. Don’t say “OMG” – Some people say “Oh my God” to everything, you sound juvenile
  5. Do try and beat the receptionist to the office. A little clever secrets is to make early morning phone calls, before the office opens. If the company has a dial-by-name directory, you can often catch the person you want to reach at their desk, especially if their name is on the door. You’d be amazed at who picks up the phone at 5:30 a.m.”
  6. Don’t Stare: Its rude and frightening
  7. Do try to stand out.When you’re selling a commodity such as makeup, you’re working with the same inventory as every other artist. That means your value comes from standing out.No matter what your industry, work on developing your qualifications and personality, Have an excellent commitment to client, and find a niche and exploit it.
  8. Do not ever say – “I love You” Do you know how silly you sound?  They will no doubt think your crazy
  9. Do say a memorable ‘thank you.’ Often people do things prior to selling to be remembered, but often when you get the sale, doing a memorable thank you can result in other referrals coming your way.
  10. Don’t take Photos –  Do not take photos of them while working on them without asking their permission
  11. Do have a higher mission.It’s not always about making money just to pay your bills, giving back can also encourage high net worth clients feel good about working with you and support any project that is dear to your heart and help people or animals around the world.
  12. Don’t Cry – Professionals do not cry on the job- especially for nothing
Want to learn how to earn £4000 a month?

Want to learn how to earn £4000 a month?

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Creating a Win Win situation is not just about Selling

Posted on August 21, 2015 | Leave a comment
Negotiations outside the box

Negotiations outside the box

Keeping an Open Mind

article by Diane Shawe M.Ed

Have you ever started working on a project and had someone come along with an idea you never thought of that made the project much better? Perhaps it sped up the process, gave it much more depth or meaning, or led to a richer result in some way.

If you were closed-minded about the project, you would not have even noticed that someone came to you with a better suggestion. Being open-minded, however, allowed you to recognise the value and merit of someone else’s ideas, and voila! Things worked out much better than you had ever imagined.

When you apply open-mindedness to negotiating, it helps to support your flexible and adaptable nature. For example, perhaps you set your mind to negotiate the best price you can, but your counterpart approaches you with a better price than you had imagined as your benchmark. If you are open-minded, you hear what your counterpart proposes. If you are closed-minded, you are so focused on the outcome that you might not hear what they offer at all, and you may actually negotiate yourself a weaker deal.

Not every negotiation is about reaching a win-win solution. Sometimes, not everyone can win. For example, when an organization is preparing to downsize, the employees may be looking for the most benefit they can get, but they know that they will not have a job in the end. In collaborative negotiations, your real objective is to reach the best possible result for all parties. This might include some compromise, and should always involve working toward relationships.

Long Term and Short Term Relationships

CPD FrameworkWhen you consider relationships in negotiating, the length of the relationship is very important. If you are negotiating with someone that you will never see again, and with whom you have no investment, go ahead and put everything on the table. This would be the case if you were bargaining about a one-time purchase (such as furniture or a television from a commission based salesman, for example). In many cases, however, you may be looking at a much longer-term relationship. In the case of labour negotiations, many unions have strong negotiators who work with them for many years.

The union negotiators are skilled professionals, and they may approach your meetings very confident that they, themselves, will be around much longer than the current group of managers and negotiators that the employer has. If you are an employer negotiator, you will want to consider the long-term effects of the relationship that you foster, as well as the specific terms that are agreed upon. Expect, for example, that if you are currently negotiating wage or benefit rollbacks, the union is going to be very resistant, and that if you are successful in negotiating those reductions, the union is going to negotiate their reinstatement at the next round.

Labour negotiations are about long-term relationships. Consider also that the terms that you bring up in this kind of negotiation will have a long lasting effect on the company and its employees. The union knows this too, and that it is important to realise that the negotiations are a part of a long-term relationship that can be strengthened or damaged by the results of the negotiations that you are taking part in.

When you are thinking in terms of relationships, be ready to leave some items on the table. That means that some items that you thought were important may not be considered in this round of negotiations. This is one of the times when detaching yourself from the outcome is important; there will be other opportunities to work with this contract or similar ones again, and those may be the times that you will be able to bring those other items to the fore.

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About the Author

Diane Shawe is a speaker, trainer, mentor, consultant, entrepreneur and author with 15 published titles on Amazon.   With more than 25 years of experience. She has personally trained over 2800 people around the world in a variety of fields and has published a number of works. She has contributed to over 100 Kiva Entrepreneur’s around the world.

She was also one of the producers of a Day time Ladies Talk Show in 2015 and Host of one of the UK’s best loved Annual Hair Extensions Awards.

Diane also enjoys oil painting, sailing and clay pigeon shooting. She focuses on topics that she is passionate about in her writing and has attracted over 36,000 followers on her popular blog.

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Contact Person: Diane Shawe MEd
Email: Send Email
Phone: +44 208 1333120
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Training http://www.hairextensionstraining.academy

Diane Shawe’s eBooks are available on Amazon right now at: https://www.amazon.com/Diane-Shawe/e/B0052WG8V6

Diane Shawe Social media links http://www.phollo.me.com/expresscourses

 

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How can prisoners improve if the internal educational system fails them? by Diane Shawe

Posted on July 17, 2015 | Leave a comment

Michael Gove short courses expert blogPrison education must improve, Michael Gove says, failures were “indefensible”

article by Diane Shawe

Education in prisons must be overhauled in order to tackle a “persistent failure to reduce re-offending”, the justice secretary is to say. Michael Gove stressed in a speech that helping prisoners become literate and numerate makes them “employable”.

Diane Shawe states “The only thing worse than training prisoners and having them stay, is not training them and having them leave”

Whilst the Prison Governors Association welcomed the proposals, as usally after making no practical contribution to change in terms of prisons education,  raised concerns about how changes would work in practice.

Earlier this week, chief inspector of prisons Nick Hardwick said the government’s “rehabilitation revolution”, launched five years ago at the outset of the coalition, had not even started.

He said in his last annual report that prisons were in their worst state for a decade and some jails were “places of violence, squalor and idleness”.

Prison education, work and re-offending

  • £145m spent every year in England and Wales on prison education
  • 95,300 offenders over 18 were in education in 2013/14
  • Almost half of adult prisoners re-offend within one year of their release
  • 60% re-offend if they serve sentences of less than a year
  • Two-thirds of offenders under 18 re-offend within twelve months of release

In his first speech on the issue since being appointed as justice secretary in May, Mr Gove is expected to say that society is collectively to blame for the failure to “redeem and rehabilitate” offenders, and he will call for an end to the “idleness and futility” of prison life.

The justice secretary says he wants to look at “earned release” for offenders who are committed to education and gain qualifications that are respected by employers.

prisons reoffending and education by diane shaweIf prisons moved to such a system, it would be a major change from the current policy under which most prisoners are automatically released on licence at the halfway point of their sentence.

Juliet Lyon, director of the Prison Reform Trust, said: “The challenge now is to translate this marked new reflective tone set by the Justice Secretary into sensible policy and to create a just, humane and effective penal system.”

Educating prisoners can turn them into “contributors to society”

“No government serious about building one nation, no minister concerned with greater social justice, can be anything other than horrified by our persistent failure to reduce re-offending,” Mr Gove is expected to say at the event in London, hosted by the Prisoner Learning Alliance.

“In prisons there is a – literally – captive population whose inability to read properly or master basic mathematics makes them prime candidates for re-offending.

“Ensuring those offenders become literate and numerate makes them employable and thus contributors to society, not a problem for our communities.

Diane Shawe CEO of Express Training Courses (AVPT short courses Ltd) is concerned that once again emphasis is placed on numeracy and literacy which failed most of them at school and not enough critical thinking is placed on providing life skills and soft skills.

Gove states “The failure to teach our prisoners a proper lesson is indefensible. I fear the reason for that is, as things stand, we do not have the right incentives for prisoners to learn or for prison staff to prioritise education. And that’s got to change.”

Mr Gove is also expected to use the speech to propose giving governors more control and rewarding them if offenders do well.

He will say that one of the “biggest brakes on progress” in all prisons is the “lack of operational autonomy and genuine independence enjoyed by governors” – who are often set very tight criteria on how prison life should be managed.

“Yet we know from other public services – from the success of foundation hospitals and academy schools – that operational freedom for good professionals drives innovation and improvement. So we should explore how to give governors greater freedom – and one of the areas ripest for innovation must be prison education.”

It is about time we had some proper joined up thinking, Gove as usual like to deal with the problem straight on whilst some around him loves to keep the mother of all restriction and red tap rolling even when they can see there is no progress.

What do we do..

We specialise in resourcing short courses via a pre-populated LMS solution for Point of Need Training via mobile devices so that all different levels of student can access training whilst on the move using their own device supported by one off our virtual tutors to help them complete their online 4 weeks course. We also specials is short intense classroom style training with student manuals and supportive adult educational material for Learning by Doing in a range of Soft Skills courses.

Source: http://www.bbc.co.uk/news/uk-33554573  17th June 2015

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10 Traits That Help Kill a Potential Sale by Diane Shawe

Posted on June 10, 2015 | 1 comment
Learn to develop positive communication style

Learn to develop positive communication style

Here are 10 tips on how not to leave 10 Strong worst impressions.

Article by Diane Shawe M.Ed

1. Not knowing your Audience

Trying to sell something to someone that you don’t really know, you don’t know if there is a need or indeed if they have already got what you are selling will kill a potential sale or recommendation.

Persuasive people know their audience inside and out, and they use this knowledge to speak their audience’s language. Everyone is different, and catching on to these subtleties goes a long way toward getting them to hear your point of view.

2. Not getting Connected

The person you are speaking with is a person, not an opponent or a target. No matter how compelling your argument, if you fail to connect on a personal level, he or she will doubt everything you say.

People are much more likely to accept what you have to say once they have a sense of what kind of person you are.

Note: In a negotiation study, Stanford students were asked to reach agreement in class. Without instruction of any kind, 55% of the students successfully reached agreement. However, when students were instructed to introduce themselves and share their background before attempting to reach agreement, 90% of the students did so successfully.

3. Being Pushy

If you tend to come across as too aggressive, don’t be impatient and overly persistent. Pushy people are a huge turn off. The in-your-face approach starts the recipient back pedalling, and before long, they’re running for the hills.

Persuasive people establish their ideas assertively and confidently, without being aggressive or pushy. Focus on being confident but calm. Persuasive people don’t ask for much, and they don’t argue vehemently for their position because they know that subtlety is what wins people over in the long run. Know that if your idea is really a good one, people will catch on if you give them time. If you don’t, they won’t catch on at all.

4. Being Mousy

Constantly seeking approval because you present your ideas as questions or as though they need approval. Using phrases like “I think” or “It is possible that.” makes them seem flawed and unconvincing.

If you tend to be shy, focus on presenting your ideas as statements and interesting facts for the other party to mull over. Also, remove qualifiers from your speech. When you are trying to be persuasive.

5. Negative Body Language

Being unaware of your body movements, posture and gestures can send out the wrong messages.

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Becoming conscious of your gestures, facial expressions, and tone of voice (and making certain they’re positive) will engage people and open them up to your arguments

6. Sounding unclear and vague

It is not impressive to use phrases such as ‘A little bit of this and that’ when asked what you do.

Persuasive people are able to communicate their ideas quickly and clearly. When you have a firm grasp on what you’re talking about, it’s fun and easy to explain it to those who don’t understand. A good strategy here is to know your subject so well that you could explain it to a child.

7.  Not coming across as Genuine

Some of the above points could have the result of making you come across and not being genuine. Being genuine and honest is essential to being persuasive. No one likes a fake. People gravitate toward those who are genuine because they know they can trust them. When was the last time you met someone you did not think was genuine and a) welcomed them with opened arms b) had something positive to say about them?

Persuasive people know who they are. They are confident enough to be comfortable in their own skin. By concentrating on what drives you and makes you happy as an individual, you become a much more interesting and persuasive person than if you attempt to win people over by trying to be the characteristics of what is trending on twitter.

8. Not acknowledging that others have a Point of View

Stubbornly sticking to your point of view will demonstrate that you might not be a active listener. An extremely powerful tactic of persuasion is to concede the point. Admit that your argument is not perfect. This shows that you are open minded and willing to make adjustments. You want your audience to know that you have their best interests at heart. Try using statements such as, “I see where you are coming from,” and “That makes a lot of sense.” This shows that you are actively listening to what they are saying, and you won’t just force your ideas upon them. Persuasive people allow others to be entitled to their opinions and they treat these opinions as valid. They do this because it shows respect, which makes the other person more likely to consider their point of view.

9. Asking stupid Questions

How many times have you experienced being asked a ‘non’ question?

The biggest mistake people make when it comes to listening is failing to hear what’s being said because they are focusing on what they’re going to say next or how what the other person is saying is going to affect them. People like to know you’re listening, and something as simple as a clarification question shows not only that you are listening but also that you care about what they’re saying. You’ll be surprised how much respect and appreciation you gain just by asking questions.

10. Leaving a Strong worst Impression

Research shows that most people decide whether or not they like you within the first seven seconds of meeting you. They then spend the rest of the conversation internally justifying their initial reaction. This may sound terrifying, but admit it, you have done this yourself subconsciously! By knowing this, you can take advantage of it to make huge gains in your likeability and ability to persuade. First impressions are intimately tied to positive body language. Strong posture, a firm handshake, a smile, and opening your shoulders to the person you are talking to will help ensure that your first impression is a good one.

Conclusion

People naturally (and unconsciously) mirror the body language of the person they’re talking to. If you want people to like you and believe in you, smile at them during a conversation, and they will unconsciously return the favour and feel good as a result. Persuasive people smile a lot because they have genuine enthusiasm for their ideas. This has a contagious effect on everyone they encounter. Doing this one thing will help to align all the other points and you will be happy when researching your ideal audience.

About the Author

15 Must-Own Books No Serious Entrepreneur Should Ignore

Need help getting organized? Want to learn how to take a business into a global marketplace? Looking for ways to improve leadership skills? Then check out The Little Coffee Break Mindfeed eBooks from IQ 2 EQ by Diane Shawe. This collection of eBooks exposes readers to new ideas and proven strategies, and each can be completed on a lunch break, over breakfast, or while enjoying a cup of coffee.

According to author Diane Shawe, “The idea for the short, powerful eBooks came to my mind when I realized how often people need to brush up on topics, but do not always have time to sit down to read 200 pages. As a result, I have authored several short yet effective eBooks that get right to the point with tips and advice.”

Diane Shawe’s eBooks are available on Amazon right now at: https://www.amazon.com/Diane-Shawe/e/B0052WG8V6

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