Category Archives: retailers loyality

US Wireless Data Market Grows 23 Per Cent Year-on-year

All I can say is WAKE-UP SME’s and start smelling the COFFEE!

by Diane Shawe

I-send was sent a recent post from the the analyst, Chetan Sharma, who released its US Mobile Data Market Update for Q4 2010 and 2011.

The report reveals that the US wireless data market grew 5 per cent quarter-on-quarter, and 23 per cent year-on-year, to reach $14.8bn (£9.1bn) in mobile data service revenues in Q4 2010. The final tally for the 2010 year was $55bn, which the analyst expects to increase by 22 per cent to $67bn in 2011.

US mobile subscriptions officially crossed the 100 per cent penetration mark in Q4 2010. The connected device category (including tablets, M2M, telematics, eReaders, etc.), registered the highest growth at 55 per cent, while postpaid subscriptions grew by only 3 per cent for the calendar year. Connected devices now account for 7 per cent of the installed base.

Smartphone shipments overtake computers
The report notes that 2010 marked the milestone of the start of a new computing and communications era. For the first time in the US, smartphone shipments exceeded the traditional computer segments (desktops, notebooks and netbooks). In 2011, the smartphone segment, along with connected devices will not only exceed the computer segment in unit shipment but more importantly, in overall revenues as well.

While connected devices ARPU is low, Chetan Sharma believes this segment will prove to be the most profitable in the coming years, due to higher margins. By the end of 2011, connected devices will be commanding double digit market share.

However, not all sub-segments are going to be successful in the operator channel, until multi-device data pricing plans are introduced. Most of the tablets and eReaders can work well with only wi-fi most of the time. Monthly data plans make sense for enterprise users but not for consumers who might use these devices occasionally. As such, the report says, tablets will be more successful in direct and traditional retail channels. Operators who start to bundle multiple devices by single data plans and data buckets are going to see a better yield in this category. Similarly, OEMs who rely on operators for sell-through of tablets/eReaders will see low volumes compared to players who have more diverse distribution channels, such as Apple and HP.

As previously noted by Chetan Sharma, the iPad and other tablets are making Netbooks irrelevant. In fact, tablets are starting to eat into the laptop category as well. As expected, the device has been a hit with many enterprises with mobile workers. Many enterprises are giving out iPads to their workforce instead of laptops or Netbooks. The analyst expects iPad to dominate the space in 2011 as competitors will find it hard to compete across all dimensions – price, performance, ecosystem, distribution, and brand power.

Data traffic more than doubles
Mobile data consumption continued to grow across all networks, increasing by 2-5 times on major US networks. While average data consumption in the US at the end of 2010 was 350 MB/month, many of the superphones introduced in the second half of 2010 are clocking 1-1.5GB/month on average. Thus, while data revenues for the year increased by 23 per cent, mobile data traffic grew by 132 per cent.

The significant rise in smartphone sales and usage in the US market – over 50 per cent of devices sold in the US in 2010 were smartphones, almost twice the global average – means that by the end of 2011, in the US, the smartphones will consume more data than data cards for the first time. Chetan Sharma also expects the US to become the number 1 nation in mobile data consumption this year, edging out Sweden.

The report notes also that the center of gravity of the mobile market has shifted back to the US, which is also the most dominant market in terms of revenue generation for the industry. While the US represents less than 6 per cent of the subscription base, it accounts for over 21 per cent of data revenues, with Verizon Wireless becoming the number one mobile data operator in 2010, edging past the decade-long leader, NTT DoCoMo. AT&T also went past China Mobile to gain its current number three ranking. By the end of 2013, the US market will account for 25 per cent of global mobile data services revenues.

Wake-up call
Chetan Sharma calls the Nokia-Microsoft announcement “a wake-up call to many in the industry who were in denial”, and praises Nokia for decisiveness, and for moving quickly under pressure. But it concludes that the impact on Nokia remains uncertain, saying: “While there were risks with Android, going with Win7 is not an assured path to resurrection either. It all comes down to execution…Nokia has significant talent and it’s a proud company, but jumping into the shark-infested cold waters miles away from the shore will require all the stamina, good weather, and skill it can muster to make landfall before thanksgiving”.

Looking ahead, the report notes that Android and iOS are completely dominating the developer and ecosystem mindshare, and says the race to become a viable third option is on, with operators keen to see another competitive force emerge in the market. Chetan Sharma will be discussing how the  industry is going to evolve in the next decade at its mobile thought leadership summit – Mobile Future Forward, in September.

I-send proximity is launching a series of workshop/expert forums to discuss the implementation and road mapping of apps into any type of business, visit http://www.i-send.co events page for more information.

Invitation to our forthcoming Apps Network Event

Come along and join us at our informal networking meeting on Thursday 10th March 2011 in London to take a closer look at apps and how they could impact on your future business.

For a growing number of UK shoppers, the difference between off-line and on-line shopping will be no line at all.

What does this mean for retailers, sole traders, enterprise business and the retail sector?

Come join us at this free event when you will be able to listen, learn and ask.

With an inundation of new smart phone apps these hand held shopping tools are redefining the shopping experience and blurring the distinction between the in-store experience and the virtual world of information now available in the palm of your hand.

Advances in location-based technology, price-comparison apps, bar-code scanning apps and social-networking tools have turned the mobile device into a real-time third channel of commerce, empowering consumers while challenging retailers to rethink the way they do business.

The appetite for new apps seems voracious. A recent survey by comparison-shopping site PriceGrabber revealed that 36 percent of consumers plan to use their mobile phones for shopping-related activities this holiday season.

Around 4.2m of us in the UK are already using our mobiles to access the internet and browse retailer’s eCommerce sites.

This event will look at the pros of cons about introducing a apps into your business and all the pointers one should consider.  Specialist speaks will be available to give you golden nugget advise.

Introducing our Panellist Speakers

Andrew Lamont

Andrew Lamont ‘Access Champion for the Royal Borough of Kenisigton & Chelsea’

Topic:  Why Access & Apps go together

Partially sighted as a result of optic atrophy, Cllr Lamont is a seasoned campaigner on behalf of the blind and partially sighted. As a trustee of the charity BlindArt he has worked to remove barriers to the visual arts for all, inclusive of visually impaired people.

Andrew is currently the Access Consultant for i-send proximity and plays an important role in advising local authorities and Town Centre’s on managing the implimentation of Access.

Andrew is concerned about the new technolgy and feels that Apps and the new type of Smartphones should take into consideration access for over 2 million people throughout the UK

 

Diane Shawe

Diane Shawe Author of ‘How to Cyber kiss your business to Success’

Topic: Discovering the Pros & Cons for implementing Apps into your business

Project Director for i-send proximity, Diane has over 16 years experience in the Telecoms Fibre Optic and Microwave technology. Smartcard and internet audience measurement solutions.

Diane is often a guest speaker and training in business development and is currently working on several City and Town Centre Projects who want to build a PWAN Bluetooth Broadcasting Network.

The world of promoting your business has pivoted in a way that could leave a lot of  businesses behind if they don’t implement a structured apps program.

 

Abel Hussain Author Speaker

Abul Hussain Author of Grow your business with Internet Marketing

Topic:  Why SEO don’t work so for some businesses

A Managing Partner at the Middle Man Marketing Group,  Abul is an experienced marketing consultant, who consults with the marketing departments of many FTSE 100 companies.

His specialities include SEO, Pay Per Click Marketing, Social Media Marketing, amongst other marketing areas.

He often is a guest speaker at business association events and a guest author around the marketing blogosphere.

Abul will discuss the importance of implementing certain strategies to insure that localised and regionalised businesses can make better use of the SEO online strategy.

 



Apps Entrepreneurs

The soaring popularity of smart phones has created a new type of entrepreneur – the “app developer”.

And now you can confess your sins via an apps.  There is no end.

The industry has grown up around the iPhone. More than 450,000 different iPhone applications have appeared since Apple opened its Apps Store on iTunes to outside developers in July 2008.

Although it is the dominant player, there are many more to choose from including those from BlackBerry, Microsoft, Google, Nokia, and Samsung.

Applications rarely cost more than a few pounds or the equivalent in other currencies to download. Many are free.

But already the app market is worth nearly two and a half billion dollars (£1.65bn) a year, according to data from AdMob, an advertising company.

Other smart phone brands are striving to erode Apple’s early lead by developing their own platforms for apps.

‘Apps Goldrush’

The popularity of apps has created a gold rush mentality among a new breed of independent software developers. Some have even become millionaires.

IT’S TIME TO GET YOUR OWN APPS FOR YOUR BUSINESS

 

 

 

‘Powerful idea’

The success of Pocket God and other pioneering novelty apps has inspired large numbers of small scale entrepreneurs to have a go at developing software for smart phones.

I-send will build your apps to work across a variety of smartphone operating systems including Apple iPhone, Google Android, RIM BlackBerry, and Windows Mobile devices
PRICES STARTING FROM £99

Nobody knows how many app developers there are, but the figure could run into thousands.

However, with so much competition around it has got a lot harder to create a top seller.

“You definitely have to do a lot more work today – doing PR and talking to people,” explains Diane Shawe Project Director of I-send proximity.

The essential point about current apps is that they are mostly intended to entertain and they have not involved a lot of work to develop. But we are seeing a rise of businesses using them to drive consumers to specific areas of there website.

There’s enormous innovation and a constant stream of new creative applications are coming online.

So forget about current applications, what matters are the creative things you can do to help your business get into the apps market and not being left behind.

It’s a lot like the internet bust that happened a few years ago
Dave Castelnuovo

Mr Yoffie draws a parallel with the early days of personal computers.

“If you think about the old spread sheets before Lotus 123 and Excel, they weren’t terribly functional,” he says, referring to two landmark programs in desktop computing.

“But ultimately we figured out how to take the basic ideas that were developed in the very early days and make them better, more effective and very powerful,” he adds.

‘Crazy ideas’

Apps for smart phones will go through a variety of  evolution.

In the longer term, Diane thinks smart phones will have the capability to act like portable subtitling machines, translating foreign languages for those visiting foreign countries, payment cards and heart monitors.

Blackberry

Other firms are now offering apps for mobile phones

But not everyone believes the centre of gravity in computing will shift to smart phones, I believe that the smartpad will also play a pivotal part in the restructuring of advertising and how it is viewed by consumers.

On the one hand it is growing fast and there is the potential for really powerful apps that could change of the nature of computing.

The real apps war begins as we see microsoft and nokia join forces to level out the playing field against the iphone and ipad.

Startbucks and McDonalds have launched contactless payment apps

A few days ago I wrote about the coming of the mobile phone credit card!   Well it’s here.  Many people across the industry have been excited about the prospects for mobile and contact-less payments for some time now – myself included.

To catch the public’s imagination, awareness and indeed a widespread frenzy similar to that experienced at the launch of iphone 4 or the ipad,  it has a lot of impact when well known merchants and locations that people see in the high street or mall and buy from every day start to offer and promote new ways of paying.

This is what has happened in the last few days.

First we had Starbucks. The Starbucks Card Mobile App is now available at its 6,800 U.S. company-operated Starbucks, and all U.S. Target stores. Extensive rollout here. Just scan your phone and go with your coffee – it’s promoted as the fastest way to pay. Excellent move and my guess is that in future assuming it goes well we’ll see apps for other smartphones to add to BlackBerry and iPhone.

Next comes McDonalds, who have announced that contact-less card payments will be offered in all of its 1,200 UK restaurants by this summer, working with Visa. Oh, and, wait for it – the company is emphasising speed  – McDonalds prefaces “contact-less” by labelling it “lightning fast”. McDonalds explains that “Contact-less payment saves time and effort, allowing customers to quickly pay for items which cost £15 or under without having to search around for cash.”

Whilst customer convenience is one of the key benefits, there are more benefits too. Reduced queues or lines for example. How many times have we walked up to a fast food or drink outlet, seen eight people waiting, and moved on? So moves like this reduce customer loss and increase customer throughput. They also mean less cash is handled by the merchants – with attendant risks of errors in counting, theft, mistakes in giving change and slower transaction speeds.

this is why several research organisations are forecasting a big future for mobile payments with nearly 1 in 2 of us having made a mobile payment of one sort or another by 2014. With iconic fast food and drink brands like Starbucks and McDonalds leading the way, we’re sure to see more launches in the future. After all, 2011 has only just begun….  But what about the small retailers, what can they do to get a slice of this market?  Well perhaps one of the first things to consider is getting your own business mobile apps in place and then look to belong to a partner offering a wider service and mobile access to consumers passing outside your shop front.

Launching marketing apps can backfire for retailers

by Diane Shawe

more than just a phone

For a growing number of UK shoppers, the difference between off-line and on-line shopping will be no line at all.

What does this mean for retailers and marketing companies?

With an inundation of new smart phone apps these hand-held shopping tools are redefining the shopping experience and blurring the distinction between the in-store experience and the virtual world of information now available in the palm of your hand.

Advances in location-based technology, price-comparison apps, bar-code scanning apps and social-networking tools have turned the mobile device into a real-time third channel of commerce, empowering consumers while challenging retailers to rethink the way they do business.

The appetite for new apps seems voracious. A recent survey by comparison-shopping site Price Grabber revealed that 36 percent of consumers plan to use their mobile phones for shopping-related activities this holiday season.

Around 4.2m of us in the UK are already using our mobiles to access the internet and browse retailer’s e Commerce sites

Recession-wary consumers are embracing new tools that can instantly call up product specs, reviews, price comparisons and input from Facebook friends and Twitter followers, all while they’re standing in the aisle.

David Dorf the Director of Technology Strategy states ” The United Nations estimates about 60 percent of the world’s population has access to a mobile communications device. More Americans have a mobile phone than own a credit card, and an increasing number of those are smart phones capable of Internet access. This proliferation is so unlike that of any other modern-day consumer technology that it is difficult to fully measure the impact on consumers and the industries that serve them.

With what is effectively a computer in the palm of their hands, consumers are finding new ways to do everything from banking to managing healthcare and household services. Shopping is a natural fit, and the retail industry has emerged as a front line for innovation in mobile applications. The mobile commerce revolution has changed almost every aspect of the retail business, from the way that we think about customer relationships to the way that we manage inventory and complete transactions”

So where are the retailers in all this? Playing catch-up with their customers as fast as possible in most cases, often looking for the quick wins.

Shopping is changing, and while the urge to please customers, capture sales and compete with competitors is very hard to resist, as the Interactive Media in Retail Group (IMRG) pointed out in a recent survey of 57 retailers, only four had fully mobile-optimised websites.

Chris Brassington is CEO ofStarfish360 stated in a recent article “It ’s true that many retailers are launching apps and/or a mobile site in an effort to capture the mobile customer, but the survey showed that a tactical approach to mobile marketing is likely to backfire, as 82 per cent of consumers said that if a retailer’s website performed badly, it would dissuade them from buying goods from that organisation, on the web or even in store.

And in today’s social media-driven society, a poor, fragmented customer experience could turn off not only the customer who experiences it, but many more too, if that customer chooses to share their experience on the web. So getting the customer experience wrong on mobile carries a big risk”

Many retailers, instead of providing a joined up mobile experience that will enhance customer service and reduce costs, have instead bolted on a piece of technology that does not provide an integrated shopping experience. These are often bespoke builds from marketing agencies, with one eye on what the competition is doing and increasing revenue for themselves, rather than a clear focus on how their clients customers’ behaviour is changing.

We have all used the phrase ‘blind leading the blind’. In this case we often see no integration, no alignment to the business’ challenges; no strategy in terms ownership; and no cyber psychology lead program to customers needs. So instead of mobile potentially being a progressive channel, it has, in most cases, provided only frustration for the shopper.

Mobile marketing roadmap

Diane Shawe the Project Director for i-send proximity is passionate about helping not only retailers benefit from proximity based mobile commerce and marketing, but how to address the retail sector’s operational challenges when implementing a mobile commerce strategy which can be measured in real time and assist a wide cross section of mobile phone users.

I-send proximity is leading the way towards helping different Boroughs to build a private Bluetooth wide area broadcasting network within a geographical area that will benefit consumers and visitors. By using this low energy, green, permission based and wireless controlled broadcasting network , retail town centre management teams and local authority regeneration departments can implement a cost effective and cost neutral solution. Click to read more

Because we believe that playing catch-up will be significantly more expensive than taking the strategic approach. Adopting the strategic approach will provide the blueprint and the roadmap to ensure the successful implementation of mobile marketing as a consumer channel, from both a business and a strategic viewpoint.

//

ONLINE Christmas shoppers spent £1 million in a single minute for the first time

 

Download your free shopping apps

On Monday 6th December an article introduced by Jonathan Prynn and Mark Priggs of Byline reported that for the first time the seven-figure barrier was broken just before 1pm on the most frenzied online shopping day of the year.

The precise high-water mark was 12.58pm, when 128 transactions per second were processed by retailers. In last year’s busiest minute, on December 7, [pounds sterling]732,000 was spent. The most popular gifts being snapped up by internet shoppers are the Mini Micro T-bar Scooter, the Nintendo Wii Fit Plus game, Lego’s Winter Toy Workshop and the Apple iPod Touch

Selfridges said its online sales soared 50 per cent last week, while John Lewis said sales through its website were up 62.2 per cent. The first week in December is thought to see the peak in online buying, because it comes after November pay cheques have been paid in but before the “zone of uncertainty” when consumers grow increasingly nervous about whether their gifts will arrive in time for Christmas.

Monday lunchtime is particularly popular, because it is the first chance many people have to buy after making their purchasing decisions over the weekend.

 

So is there an Opportunity?
With more and more people shopping online, an opportunity exists to tap into a residual income by helping people to search for the best deals online.  Now I don’t easily get involved with any online money-making scheme, but I have taken a look at this apps, and I have personally used it to save me money online.  It’s quick, simple and effective.

So when the opportunity came for me to become involved in the forthcoming launch in Malaysia, I thought it wouldn’t hurt to pre register.

Shopping Genie will be  pre-launching in Malaysia & Singapore and you have the unique opportunity of registering prior to our official launch. A full introduction to this amazing “app” and opportunity, will be taking place in KL on the 28th, 29th & 30th January, 2011.

This time frame is vital for YOU to benefit in the pre-launch stage. At our introduction in KL in January 2011, you will be able to see the product in action and hear first hand what is about to sweep Malaysia & Singapore.

In the USA, Australia & the UK, TOP MLM leaders have been getting on board, which has taken the MLM industry by storm.

What is the Product Google makes $1.3 Million everyday from Pay Per Click, we will reveal how YOU, with this amazing app, can have a share of this worldwide market.

This “APP” built on the top of the Microsoft platform and sitting on top of Google, Yahoo, Bing and all major search engines is sweeping the USA, and has taken the UK & Australia by storm…we are now in pre-launch in Malaysia & Singapore.

The company’s  aim is to have this amazing “app” on every home computer and mobile device in the next 12 months.  It’s worth taking a look and registering today.

Finding the time for Big Society and binge doing ~ Big Society Network

To all intent and purpose, the Big Society has always been within our various communities in one way or the other.  However I think the article posted by Andy Green has some valid points.

Finding the time for Big Society and binge doing ~ Big Society Network.

 

 

Bluetooth helps Hillstreet Shopping Centre snap up award

AN INNOVATIVE Bluetooth marketing system has helped the Hillstreet Shopping Centre in Middlesbrough win national recognition.

June 18 2010 Evening Gazette

Hillstreet Shopping Centre

The centre won awards in the digital marketing and community relations categories of the British Council of Shopping Centres’ (BCSC) annual Purple Apple Marketing Awards.

Competition judges praised Hillstreet for engaging with new marketing channels and achieving return on investment for retailers and partners.

The Tees side firm said its Bluetooth system was a key part of its overall marketing strategy. The technology allows retailers to learn more about the buying habits of their customers and produce targeted promotions which help to boost sales.

Five transmitters were installed in the mall which sent promotional information to more than one million bluetooth-enabled mobile devices since the scheme began in 2008. Around 100,000 downloads have been made – a conversion rate of around one in ten.

Jon Walton, Hillstreet marketing consultant, said: “Retailers see it as a value-added tool for which they don’t have to pay. A conversion rate of one in ten is a great result for any advertising campaign.”

Hillstreet plans to increase the number of transmitters to 12 and trial the technology in individual retail units.

With over 60 million Smartphones and PDA users in the UK alone, 60% of them continually Bluetooth enabled, Bluetooth proximity marketing allows ‘on the spot’ communication without the delay and expense of printing or using expensive broadcasting services.

Diane the Project Director of i-send proximity, states “It is clear that retailers are looking for a new and direct way to connect with passing consumers.  Smartphones are on the rise and with the introduction of the  i-pad, using a low energy, green multi media broadcasting transmitter to connect in real time at low costs have to be of advantage to both the retailer, consumer and the shopping area’

For more information on how to install a blue tooth broadcasting network visit http://www.i-send.co and request more information.


 

Mobile Devices increase usage of online tickets for travel,entertainment and sport

i-send.co has recently review a new study by Juniper Research forecasting a rapidly increasing usage of mobile devices for tickets for all kinds of travel and entertainment plus sports events will be one of the main factors driving the growth of mobile commerce.Mobile ticketing transactions are forecast to exceed $100bn (based on gross transaction value) as soon as 2012: this is more than double the market in 2010.

The mobile commerce report establishes that the rapid adoption of mobile devices for commerce related applications is by no means limited to ticketing. All segments – money transfers, banking, payments and coupons – are forecast to see significant growth rates.

Report author Howard Wilcox explained: “Our report demonstrates the spectacular growth that we forecast across all the segments of mobile commerce. Four of these segments (Ticketing, Money Transfers, Physical Goods and NFC) will more than double in transaction value over the next two years, whilst Digital Goods, Banking and Coupons will still post very healthy growth of 30% to 50% over the two years.”

The Juniper report, however, stressed that commerce providers need to keep users top of mind when developing their applications. If the initial user experience is poor for mobile payment methods – either based on cost, security, reliability or ease of use – then customers will reject them.

Further findings include:
• Mobile banking is becoming a must-have channel for banks;
• The mobile coupons market will approach $6bn by 2014;
• Mobile payments for physical goods will treble within three years as sites such as eBay Mobile and Amazon Mobile are used increasingly.

The new Juniper report features segment level assessments of mobile payments for digital and physical goods, NFC, mobile money transfer and remittances, mobile ticketing, mobile coupons, smart posters and mobile banking. The study pinpoints the key market drivers and constraints and sizes all seven mobile commerce market segments through global five year forecasts of gross transaction values.

Whitepapers and further details of the study, Mobile Commerce Strategies: Prospects for Payments, Ticketing, Coupons & Banking 2010-2014 can be downloaded from http://www.juniperresearch.com.

With all this in mind it has become apparent that mobile marketing in proximity is going to play a major role in the development of location based communication.

i-send has also published a couple of white papers which can be requested from their website on Access for the visually impaired and Can the Big society Policy generate collaborative prosperity.

Free Wi-Fi is it worth Implementing?

14 Oct 2010 by Diane Shawe

The Effects of EU Directive on Free Wi-Fi

Extract from i-send.co proximity White Paper ‘Enabling Bluetooth technology to aid location-based Big Society Partnerships for Prosperity’ October 2010
As the Prime Minister David Cameron said:

“Super-fast broadband is the electricity of the digital age….it must be for all-not just for some…We have already decided to commit public funding to ensure existing broadband reaches nearly every household in Britain by 2012”.

Many councils and commercial businesses around the UK are exploring the opportunity to deliver free wi-fi to their customers, visitors, residents and businesses.

However, there are two main points to consider.

A. Taking Wi-Fi interoperability for granted

Wi-Fi Interoperability should never be assumed. As 802.11n makes its way onto new smartphones and tablets, wireless administrators should stay sceptical about interoperability, warns Andrew Garcia from e week Europe publications.

Most of the mobile phone devices have not received Wi-Fi interoperability certification from the Wi-Fi Alliance especially if they are more than 18 months old. Nevertheless, devices such as Apple’s iPad and iPhone 4, Motorola’s Droid X, and the BlackBerry Torch 9800 are a sampling of new 802.11n-enabled devices likely to be connected to enterprise Wi-Fi networks.

B. Retention of Data

Summary of Directive 2006/24/EC (15 March 2006)
on the retention of data generated or processed with the provision of publicly available electronic communication services or of public communications networks

The requirements apply to retention of data in relation to all providers of Internet access, Internet email and Internet telephony services.

The Directive requires that data necessary to trace the source of a communication is stored. This means that the individual user ID, telephone number, and name and address of the subscriber using the service at the time of a communication must be stored. In addition, the same data must be stored so that the destination of a communication can be traced. Data must also be stored so that the date, time and duration of the communication can be traced, including the date and time of the log-in and log-off of the user.

The data must be stored for a minimum of 6 months, and destroyed after 2 years. The data must be stored securely, which means that service providers must ensure that it cannot be tampered with or altered, and that only specially authorised personnel can access the data. It must be stored in such a way that it can be supplied without undue delay to law enforcement authorities.

When did it come into force in the UK?

The Directive will be enacted into UK law before it becomes effective. This had to happen between 15 September 2007 and 15 March 2009 at the latest. Given the UK’s stance and concerns about combating terrorism, as well as their recent enthusiasm for enacting anti-terrorism legislation it seems likely that they will implement the directive reasonably quickly

Who will have to pay for implementation of this new law?

The company or county providing the Internet access to the end-user will have to bear the cost of setting up, maintaining and managing the retention of data, whether the Wi-Fi service is charged for or not.

As the objective of the EU directive is combating terrorism, it will apply to those locations that offer free Wi-Fi services even if their core business is as an Internet Service Provider and they do not profit from their service.
Importantly the EU Directive will now govern service providers not previously obligated to retain data stipulations, Frost & Sullivan notes 4.

To comply with the law the business will need the following equipment:

• Radius server for authenticating users
• Storage server for holding data
• Database to store user details and internet data

The cost of setting up such a service will increase astronomically, with hardware and labour setup costs running well into thousands of pounds, and monthly hosting, storage and data management fees exceeding hundreds of pounds per month.

This high level of cost and management will deter independent establishments wishing to entice customers to their coffee shop or hotel with free Wi-Fi from providing such a service in the future. So exploring alternate ways of communicating directly with mobile phone users is essential.

i-send intends to introduce emerging technologies that can aid location-based communication for greater prosperity. If you are interested in exploring the aspects of bluetooth proximity marketing and the advantages, then request a copy of our White Paper 2010.

Contents of White Paper                                Click to request a copy
* The Big Society Policy and Challenges for Collaborative Prosperity.
* Councils and Mobile Technology
* Technology saves Councils Quarter of a billion by using Location based technology
* Leicestershire piloted Bluetooth proximity for it Safer Community Strategy.
* Helping the local economy respond to the recession.
* How is Bluetooth developing?
* Bluetooth to launch version 4 for 2011/12
* No need for Cabling
* EU R&TTE Directive (Radio and Telecommunication Terminal Equipment)
* The Effects of EU Directive on Free Wi-Fi
* Taking Wi-Fi interoperability for granted
* Retention of Data
* Print v Digital Marketing & Data Collection.
* The rapid evolution of Mobile Smartphones
* Intelligent Mobile Marketing
* Intelligent targeting
* Access for the Visually Impaired
* Bluetooth Location Based Technology a Breakthrough
* Commissioning the launch of a Proximity or Pilot Schemes
* I-send Conclusion

Click to request copy of White Paper